Miguel Hernandez
Mission,Texas
Summary
Driven Assistant Manager with a proven track record at Stars Drive-In, adept in staff supervision and customer relations. Enhanced customer satisfaction and reduced cash discrepancies through meticulous money handling and problem resolution. Excelled in creating a positive work environment, leveraging computer skills and multitasking abilities to exceed performance goals.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Stars Drive-In
04.2023 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Associate of Applied Science - Architectural And Visual Technology
South Texas College
Mcallen, TX05.2025
High School Diploma -
Veterans Memorial High School
Mission, TX05.2021
Skills
- Money Handling
- Customer Relations
- Staff Supervision
- Computer Skills
- Multitasking Abilities
- Team motivation
- Product and service knowledge
Languages
English
Native or Bilingual
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Flexible work hoursTimeline
Assistant Manager
Stars Drive-In
04.2023 - 04.2024
Associate of Applied Science - Architectural And Visual Technology
South Texas College
High School Diploma -
Veterans Memorial High School
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