Miguel Hernandez
Stockton,CA
Summary
Dynamic professional with a proven track record at Fresh Donuts & Ice Cream, excelling in customer service and food safety. Demonstrated ability to enhance team efficiency and exceed production goals by over 30%. Skilled in multitasking and fostering a safe work environment, showcasing reliability and a results-driven approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Baker
Fresh Donuts & Ice Cream
04.2021 - 06.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Trained and supervised new employees on bakery operations and procedures.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Traffic Control Flagger
TMI Traffic Management
01.2020 - 03.2021
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Patiently directed motorists towards detours and alternate routes.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
Shipping Forklift Operator
ThyssenKrupp Materials NA
04.2016 - 12.2019
- Adhered to company policies and procedures related to inventory management, shipping protocols, and workplace safety.
- Coordinated with other operators during peak periods, ensuring smooth workflow even under increased workload pressure.
- Managed incoming shipments by verifying the accuracy of documentation against physical items received.
- Collaborated with team members to meet daily production goals and maintain high levels of productivity.
- Assisted new employees with learning proper procedures for operating forklifts safely and efficiently.
- Demonstrated excellent time management skills by prioritizing tasks based on shipment deadlines.
- Consistently met or exceeded daily quotas for order processing, showcasing dedication to job performance standards.
Shipping Coordinator
Oreillys Auto Parts DC
09.2010 - 01.2016
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Agricultural Worker
LHS Nut Farm
09.2006 - 03.2010
- Operated and serviced farm machinery, implements and farm vehicles.
- Handled and moved various plants and produce using tractors and wheelbarrows.
- Maintained a safe work environment by adhering to all safety protocols and training fellow workers on proper procedures.
- Collaborated with other agricultural workers to complete tasks efficiently using teamwork and clear communication.
Education
High School Diploma -
Bear Creek High School
Stockton, CA05.2006
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Reliable and Responsible
- Multitasking
Certification
Fork lift certification
Languages
Spanish
Native or Bilingual
Timeline
Baker
Fresh Donuts & Ice Cream
04.2021 - 06.2024
Traffic Control Flagger
TMI Traffic Management
01.2020 - 03.2021
Shipping Forklift Operator
ThyssenKrupp Materials NA
04.2016 - 12.2019
Shipping Coordinator
Oreillys Auto Parts DC
09.2010 - 01.2016
Agricultural Worker
LHS Nut Farm
09.2006 - 03.2010
High School Diploma -
Bear Creek High School
Fork lift certification
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