Miguel Hernandez
Apopka
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at Wawa. Skilled in payment processing and conflict resolution, I excel in creating positive shopping experiences while maintaining a clean and organized environment. Committed to enhancing product knowledge and delivering exceptional service.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Customer Service Cashier
Wawa
Altamonte Springs, FL
08.2024 - 11.2025
- Process transactions accurately using point-of-sale systems.
- Maintain cleanliness and organization of the checkout area.
- Assist customers in locating products and answering inquiries.
Facilitator, handled all inside and outside trash during the shift.
Education
High School Diploma -
Wekiva High School
Apopka, FL05.2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Customer focus
- Payment processing
- Customer inquiries
- Merchandise restocking
- Up-selling techniques
- Retail merchandising
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Quality assurance
- Cultural awareness
- Stress management
- Point-of-sale system
- Order coordination
- Telephone management
- Positive and professional
- Problem-solving
- Customer assistance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Wawa
08.2024 - 11.2025
High School Diploma -
Wekiva High School