Miguel Huispe
Worcester
Summary
Detail-oriented professional with strong multitasking abilities in fast-paced coffee service. Known for maintaining cleanliness and organization while delivering exceptional service, ensuring a safe and inviting atmosphere for customers.
Overview
7
7
years of professional experience
Work History
Barista
NexDine
Worcester
06.2024 - Current
- Prepared and served high-quality coffee beverages to customers daily.
- Maintained cleanliness and organization of the coffee station.
- Assisted customers with menu selections and answered product-related questions.
- Operated espresso machines and other equipment to ensure optimal performance.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with team members to ensure efficient service during peak hours.
- Stocked supplies and ingredients to support daily operations effectively.
- Followed health and safety guidelines to maintain a safe working environment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
Trash Collector
Municipality of Santiago
Santiago
10.2018 - 03.2020
- Collected waste from designated routes in municipality neighborhoods.
- Collaborated with team members to improve collection efficiency regularly.
- Emptied bins into hopper of truck manually when necessary.
- Ensured all safety procedures were followed while operating the truck.
- Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
- Reported any malfunctioning equipment to supervisor immediately.
- Followed established routes and schedules for efficient service delivery.
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
Education
Certificate of Technical Studies - Computer Programming
Aiep
Skills
- Espresso preparation
- Cash handling
- Customer engagement
- Inventory management
- Beverage crafting
- Food safety compliance
- Physical stamina
- POS systems
- Multitasking and organization
- Excellent memory
- Fluent in English and Spanish
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Barista
NexDine
06.2024 - Current
Trash Collector
Municipality of Santiago
10.2018 - 03.2020
Certificate of Technical Studies - Computer Programming
Aiep