Miguel Hurtado
Battle Creek,US
Summary
Customer-focused professional with experience in fast-paced environments requiring strong communication, attention to detail, and efficiency. Skilled in handling transactions, supporting daily operations, and delivering consistent, high-quality service while maintaining organized and welcoming spaces. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fulfillment Team Expert (Seasonal)
Target
Battle Creek, MI
10.2025 - 01.2026
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Deliver quality and accuracy with each order while meeting timeliness goals.
- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as
Barista
Starbucks
Battle Creek, MI
07.2024 - 10.2025
- Trained the team on a new POS system.
- Demonstrated expertise in troubleshooting espresso machines.
- Implemented a personalized customer service approach.
- Promoted the tailored menu effectively.
- Enhanced store atmosphere.
- Built rapport with customers.
- Enhanced customer satisfaction.
- Supported the launch of a new seasonal product line.
- Enhanced team cohesion.
- Improved overall performance.
- Managed daily cash registers.
- Executed a new inventory management system.
- Created personalized coffee recommendations for customers.
Education
Associate of Applied Science - Radiology
Kellogg Community College
Battle Creek, MI05-2029
Diploma - High School
Lakeview High School
Battle Creek, MI01-2023
Skills
- Point of sale data entry accuracy
- Customer service
- Workflow Optimization
- Cash handling and reconciliation
- Time management
- Inventory Management
- Espresso machine operation
- Health and safety protocols adherence
- Customer service excellence
- Menu upselling techniques
- Friendly, positive attitude
- Problem-solving
- Multitasking Abilities
Certification
Certificate of Achievement - EMT Basic Academy
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Team Expert (Seasonal)
Target
10.2025 - 01.2026
Barista
Starbucks
07.2024 - 10.2025
Diploma - High School
Lakeview High School
Associate of Applied Science - Radiology
Kellogg Community College