Miguel Leon
New York,NY
Summary
Dynamic and results-driven Gym Receptionist with proven expertise at Crunch Fitness in managing front desk operations and resolving member conflicts. Adept at multi-line phone operation and facility monitoring, ensuring a welcoming environment. Recognized for reliability and self-motivation, contributing to enhanced member satisfaction and retention.
Overview
4
4
years of professional experience
Work History
Gym Receptionist
Planet Fitness
New York, NY
02.2023 - 12.2024
Gym Receptionist
Blink
New York, NY
04.2022 - 10.2022
Gym Receptionist
Crunch Fitness
New York, NY
01.2021 - 07.2021
- Provided information on class schedules, pricing plans, and available services.
- Scheduled personal training sessions and maintained and updated appointment calendars.
- Distributed locker keys and towels to members.
- Resolved member complaints and concerns with professionalism.
- Conducted gym tours for prospective members, highlighting amenities and services.
- Answered multi-line phone system, providing information and routing calls.
- Handled customer inquiries in person, via telephone, or email.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Managed front desk operations, ensuring efficient guest check-in and check-out.
Education
High School Diploma -
Heritage High School
New York, NY06-2021
Some College (No Degree) - Sports Medicine
LaGuardia Community College
Long Island City, NYSkills
- Multi-line phone operation
- Conflict resolution
- Front desk operations
- Facility monitoring
- Team collaboration
- Adaptability and flexibility
- Reliable and punctual
- Self motivation
- Membership management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Gym Receptionist
Planet Fitness
02.2023 - 12.2024
Gym Receptionist
Blink
04.2022 - 10.2022
Gym Receptionist
Crunch Fitness
01.2021 - 07.2021
High School Diploma -
Heritage High School
Some College (No Degree) - Sports Medicine
LaGuardia Community College
Similar Profiles
Spencer PiangaSpencer Pianga
Shift Lead at Planet Fitness (EPIC Fitness Group)Shift Lead at Planet Fitness (EPIC Fitness Group)
Cody Nidlund EckCody Nidlund Eck
Master Trainer at Texas Family Fitness/Planet FitnessMaster Trainer at Texas Family Fitness/Planet Fitness
Valinda Clemons-ElderValinda Clemons-Elder
Shift Manager at Epic Fitness Group Planet FitnessShift Manager at Epic Fitness Group Planet Fitness
RACHELLE SCARBORRACHELLE SCARBOR
Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)