Miguel Moran
Lake Elsinore,USA
Summary
Dedicated nursing student leveraging extensive customer service and caregiving experience to deliver exceptional patient care. Instructs CPR and Stop the Bleed training, fostering emergency readiness and effective communication in diverse settings.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Caregiver
Rupa Kotecha
07.2024 - Current
- Delivered personal care to elderly, immobile woman during cultural festival, enhancing quality of life.
- Provided companionship and emotional support, boosting client well-being.
- Supported community engagement by participating in Soka Performing Arts activities.
Crew Member
Wendy's
07.2023 - Current
- Delivered fast, friendly customer service in high-volume environment by accurately taking orders, processing transactions, and resolving guest concerns to enhance customer experience.
- Coordinated with team members to streamline shift operations and reduce customer wait time during peak periods.
- Maintain food safety and quality by monitoring temperatures and following handling and sanitation procedures.
- Restock and organize products, check inventory levels, and keep dining and service areas clean and presentable to brand standards.
Volunteer CPR/Stop the Bleed Instructor
Stop the Bleed
02.2023 - Current
- Facilitated 'Hands only' CPR training and 'Stop the bleed' classes for more than 100 CNUSD students in grades 4-6.
- Conducted hands-on training sessions for diverse groups, fostering confidence in emergency response skills.
- Showcased proper use of tourniquets and wound dressings during workshops, ensuring attendees could apply skills effectively.
- Created curriculum for bleeding control and emergency response training, enhancing participant understanding and retention.
Greeter (Volunteer)
Kaiser Permanente
06.2022 - 07.2022
- Welcomed 50+ members daily, assisting with kiosks to streamline check-in process.
- Seated patients in post-vaccination observation area to ensure smooth recovery.
- Supported patient care services to improve overall experience.
Education
Bachelor of Science - Nursing
West Coast University
Ontario, CA05-2028
Skills
- Customer service
- Customer engagement
- Time management
- Multitasking
- Team collaboration
- Flexibility
- Conflict resolution
- Emergency response
- First aid training
- Communication skills
Certification
- BLS Provider
Timeline
Caregiver
Rupa Kotecha
07.2024 - Current
Crew Member
Wendy's
07.2023 - Current
Volunteer CPR/Stop the Bleed Instructor
Stop the Bleed
02.2023 - Current
Greeter (Volunteer)
Kaiser Permanente
06.2022 - 07.2022
Bachelor of Science - Nursing
West Coast University