Miguel Ornelas
MILWAUKEE
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Cluvers
MILWAUKEE
05.2024 - Current
- Processed customer transactions efficiently and accurately at busy retail location.
- Assisted customers with product inquiries and provided knowledgeable support.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions using point-of-sale system.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Trained new cashiers on checkout procedures and customer service best practices.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
package delivery
-
milwaukee
04.2022 - 09.2024
- Utilized hand truck or dolly as needed for heavy package delivery.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Followed established protocols for secure package delivery at customer locations.
- Assisted with package delivery and pickup for tenants.
- Obtained customer signatures for package delivery confirmation.
- Followed established routes and time schedules for package delivery.
- Loaded and unloaded packages onto delivery vehicles with care and efficiency.
- Loaded delivery truck with parcels and packages for shipment.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
Education
James Madison Academic Campus
milwaukee, WISkills
- Customer service
- Conflict resolution
- Cash handling
- Team collaboration
- Time management
- Patience and composure
- Positive and professional
Timeline
Customer Service Cashier
Cluvers
05.2024 - Current
package delivery
-
04.2022 - 09.2024
James Madison Academic Campus