Miguel Perez
Chicago
Summary
FSQA Superintendent with over 4 years of experience in food safety and quality assurance, adept at implementing HACCP plans and conducting comprehensive audits. Proficient in managing and training teams to uphold rigorous safety and quality standards, with a strong focus on data-driven strategies to enhance operational efficiency. Skilled in Microsoft Office, auditing, and equipment maintenance, committed to fostering a culture of excellence and continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FSQA SUPERINTENDENT
Home Chef
01.2025 - Current
- Leadership and Personnel Management
- Team oversight: Direct and mentor 5 FSQA Supervisors, 10 QA/Sanitation leads, and a team of over 30 QA technicians and sanitors
- Manage shift schedules, manage team performance and recruitment to ensure proper staff coverage
- Actively drive a “Food Safety Culture” across the facility, across all departments. Leading with “Quality first”
- Regulatory and Compliance Oversight
- Serve as the primary point of contact for SQF/FDA audits (3rd party audits)
- Audit Excellence: Spearheaded the facility’s annual SQF audit, achieving an “Excellent”
- Review and verify HACCP, SSOP, and GMP records to ensure 100% compliance with federal/local laws and customer specifications
- Lead CAPA (Corrective and Preventive) investigations when deviations occur, ensuring root-cause analysis are performed and establish long term solutions over “quick fixes”
- Technical Operations and Quality Control
- Sanitation Management: Oversee the Master Sanitation Schedule (MSS) and partner with sanitation teams to verify pre-operational hygiene.
- Equipment Management: Ensure that equipment used for CCP/CQP verifications is calibrated and records maintained.
- Trend Analysis: Monitor KPIs (Key Performance Indicators) like consumer complaints, micro-swab results, and Food Safety Culture to identify areas for improvement.
- Essential Skills
- Audit Readiness: The ability to remain calm and organized during high-stakes regulatory inspections.
- Critical Thinking: Using tools like “5 Whys” or “Fishbone Diagrams” to solve complex quality issues.
- Communication: Effectively translating technical food safety requirements into simple instructions for production workers.
- Data Literacy: Using software (Google, Safety Chain, Admin.) to track quality metrics and generate reports for upper management.
FSQA SUPERVISOR
Home Chef
01.2023 - 12.2024
- Responsible for overseeing a team of 4 team leads and 10 QC technicians.
- Ensure the team follows the company HACCP plan by conducting CCP and CQP checks.
- Conduct monthly internal audits (GMP and Glass/Plastic Breakage) and escalate findings.
- Verify sanitation cleaning and conduct Pre-Op inspections.
- Oversee product receiving, verifying product temperature, labeling, quality, and quantities.
- Coach, train, and redirect associates; approve time cards and conduct scheduling.Lead FSQA team, ensuring HACCP compliance through rigorous CCP and CQP checks. Conduct internal audits, manage product receiving, and drive continuous improvement in quality standards.
- Foster teamwork among 4 leads and 10 QC technicians. Implement effective training programs, mentor staff, and cultivate a culture of excellence in food safety and quality assurance.
- Analyze audit findings, identify trends, and develop data-driven strategies to enhance food safety protocols. Streamline quality control processes for improved efficiency and compliance.
- Optimize sanitation practices through thorough Pre-Op inspections. Implement targeted improvements, resulting in consistently high cleanliness standards and reduced contamination risks.
- Foster teamwork among leads and QC technicians. Implement effective training programs, mentor staff, cultivate excellence in food safety and quality assurance.
PRODUCTION SUPERVISOR
Home Chef
01.2022 - 01.2023
- Oversee a team of 150 to 200 associates per shift.
- Manage a team of 15 to 20 production leads and delegate tasks.
- Verify production goals and practices; track KPIs and verify inventory.
- Troubleshoot equipment, follow safety regulations, and approve timesheets.
- Create production reports and oversee the machine operator team.
- Coach and mentor associates and team leads; provide training and correct behaviors.Lead production operations, overseeing large teams and driving efficiency. Manage KPIs, inventory, and equipment maintenance while ensuring safety compliance.
- Foster teamwork among production leads, delegating tasks effectively. Provide mentorship and training to enhance team performance and productivity.
- Analyze production data, create comprehensive reports, and track key metrics. Implement data-driven strategies to optimize operational processes.
- Streamline production workflows, consistently meeting targets. Troubleshoot issues promptly, minimizing downtime and maximizing output efficiency.
- Cultivate a positive work environment, offering guidance and support to team members. Implement effective coaching strategies to boost morale and performance.
- Lead large-scale production operations, optimizing efficiency and meeting targets. Manage KPIs, inventory, and equipment maintenance while ensuring safety compliance.
QA/QC TEAM LEAD
Home Chef
11.2020 - 12.2021
- Lead a team of 10 QA associates and follow HACCP plan.
- Identify and eliminate food safety hazards at receiving, production, and shipping stages.
- Verify CCPs and CQPs, including temperature checks, allergen label verifications, and metal detection.
- Coach and train QA associates on Food Safety processes.
CREW MEMBER (GRILL AND PREP COOK)
Chipotle
09.2018 - 01.2020
- Prep cook: Cut produce, marinate meats, wash dishes, and maintain kitchen cleanliness.
- Ensure proper storage of produce and proteins; monitor and update inventory.
- Grill cook: Follow recipes, ensure proper cooking practices, and check temperatures.
- Maintain and sanitize kitchen and equipment.
PROSPECT
Prospect
07.2017 - 08.2018
- Assist passengers needing wheelchair aid and assistance at Chicago Midway Airport.
- Help passengers with baggage and other tasks before boarding.
Education
HIGH SCHOOL DIPLOMA -
Hubbard High School
Chicago, IL06-2018
Skills
- HACCP, GMP, CCP, CQP, Auditing, Team Management, Food Safety, Quality Assurance, Production Supervision, Inventory Management, Equipment Maintenance, Sanitation, Training, Coaching, Microsoft Office, Data Entry, Communication, Leadership, Bilingual, Organization, Adaptability, Time Management, Problem Solving
- Relationship building and management
- Project coordination
- Project management
- Quality assurance
- Strategic planning
- Key decision making
- Training oversight
- Leadership development
- Staff management
- Public speaking
- Performance improvements
- Staff education and training
- Organizational effectiveness
- Scheduling coordination
- Continuous improvement
- Change order management
Accomplishments
- Was involved as backup SQF practitioner for annual SQF audit in which we achieved an excellent score of 98
- Spearheaded implementation of new Food Safety/Quality and Sanitation programs for new RTH operation at the site
Certification
- HACCP certified
- PCQI certified
- Servsafe Manager Certified
- Internal Auditor Certification
- SQF Practitioner certification
LANGUAGES
English (Native), Spanish (Native).
Timeline
FSQA SUPERINTENDENT
Home Chef
01.2025 - Current
FSQA SUPERVISOR
Home Chef
01.2023 - 12.2024
PRODUCTION SUPERVISOR
Home Chef
01.2022 - 01.2023
QA/QC TEAM LEAD
Home Chef
11.2020 - 12.2021
CREW MEMBER (GRILL AND PREP COOK)
Chipotle
09.2018 - 01.2020
PROSPECT
Prospect
07.2017 - 08.2018
HIGH SCHOOL DIPLOMA -
Hubbard High School
ADDITIONAL INFORMATION
- QUALITY ASSURANCE KNOWLEDGE
- GMPs: Experience in upholding Good Manufacturing Practices
- CCPs, CQPs and HACCPs: Knowledge in identifying food safety hazards
- Advanced HACCP Certified
- SQF Practitioner Certified
- Experience with Food Safety/SQF Audits
- Experience in maintaining a Food Safety Plan