Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Miguel Portales

Hollywood,FL

Summary

Proven professional with a track record of enhancing vehicle longevity and passenger satisfaction at Lyft. Leveraged time management and customer service skills to optimize routes, ensuring punctuality and safety. Demonstrated a commitment to maintaining a pristine driving record, contributing to a 20% improvement in fuel efficiency through strategic planning.

Overview

6
6
years of professional experience

Work History

Driver

Lyft
12.2018 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Computer Programming -

CUAM Colegio Universitario E Administración Y Merc
Valencia, Carabobo State, Venezuela

Airlines Reservations Agent - Airlines Reservations

Panamerican School
New York, NY

Bachelor Of Arts -

Tirso De Molina
Caracas, Venezuela

Advanced English - Languages (English)

American Language Communication Center (ALCC)
New York, NY

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Additional Information

In 2022, I Worked at JD Restorations, a roofing company based in South Florida. My job was to inspect homes, get leads and channel roof replacement through the ownerś home insurance policy.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver

Lyft
12.2018 - Current

Computer Programming -

CUAM Colegio Universitario E Administración Y Merc

Airlines Reservations Agent - Airlines Reservations

Panamerican School

Bachelor Of Arts -

Tirso De Molina

Advanced English - Languages (English)

American Language Communication Center (ALCC)

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Miguel Portales