Miguel Pulido
Gonzales,CA
Summary
Dedicated Social Worker offering counseling and crisis intervention to marginalized communities. Offering comprehensive background in social services and mental health crises, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
5
5
years of professional experience
Work History
Crisis Family Support Counselor
Seneca Family Of Agencies
08.2022 - Current
- Assessed youth in mental health crises and provided support for stabilization through the utilization of safety plans and psychiatric holds.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Promoted community integration by providing extensive physical, emotional and social support.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Provided case management for youth and parents to link children to long term mental health services.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
Product Flow Management
Best Buy
08.2019 - 02.2020
- Greeted customers in person and on phone and routed or directed to team professionals for issue resolution.
- Worked closely with customers and associates on resolving credit card and loyalty card issues and questions.
- Delivered customer experience through greeting and engaging customers.
Barista
Starbucks
05.2018 - 08.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Sociology And Political Science
California State University, Fresno
Fresno, CA05.2022
Skills
- Crisis Counseling
- Personal Training Techniques
- Team Oriented
- Improvement Strategies
- Crisis Intervention
- HIPAA Regulations
- Creative Solutions
- Phone Inquiries
Timeline
Crisis Family Support Counselor
Seneca Family Of Agencies
08.2022 - Current
Product Flow Management
Best Buy
08.2019 - 02.2020
Barista
Starbucks
05.2018 - 08.2018
Bachelor of Arts - Sociology And Political Science
California State University, Fresno
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