Miguel Rodriguez
Rush,NY
Summary
Dynamic Sales Coordinator with expertise in streamlining processes, managing client communications, and increasing sales revenue. Demonstrated ability to cultivate relationships and implement solutions that enhance customer experiences and drive business growth.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
Harmony Interior Renovations
Rochester, New York
02.2023 - Current
- Coordinated project schedules to ensure timely delivery of renovation services.
- Managed client communications, addressing inquiries and providing updates on project status.
- Streamlined inventory management processes to enhance resource allocation efficiency.
- Developed and maintained relationships with suppliers to ensure consistent material availability.
- Assisted in preparing sales presentations, showcasing design concepts and renovation options.
- Collaborated with design teams to align project goals with client expectations and budgets.
- Implemented a tracking system for leads, improving follow-up response times by the sales team.
- Evaluated customer feedback to identify service improvement opportunities and enhance client satisfaction.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
- Generated advertising brochure for vendor use.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
High School Diploma -
Jefferson Junior High
Rochester06.1986
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Interior Remodeling
- Sales
- Epoxy Countertops and Floors
- Kitchen Cabinet Refinishing
- Custom Barn Doors
Languages
English
Native or Bilingual
Interests
- High-Intensity Interval Training
- Getting involved in local advocacy groups to promote positive change in the community
- Participating in fundraising events to support local charities, schools, or community projects
- Food Photography
- Team Sports
- Volunteer Work
- Homelessness Outreach
- I participate in a variety of outdoor recreational activities
- Woodworking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- DIY and Home Improvement
- Artificial Intelligence (AI) and Machine Learning
- Camping
- Personal Development and Self-Improvement
- Reading
- Strategy Games
- I like working with my hands and fixing things
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy helping others and giving back to the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Growing herbs, vegetables, or fruits in home gardens
Timeline
Sales Coordinator
Harmony Interior Renovations
02.2023 - Current
High School Diploma -
Jefferson Junior High