Miguel Rodriguez
Coachella,CA
Summary
Automotive professional with 9 years of industry experience, including 4 years in a leadership role. Proficient in fleet operations, service coordination, and customer service. Focused on driving efficiency and improving operational outcomes through strategic team management.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Parts Service Writer
Coachella Valley Unified School District
Thermal, California
08.2015 - Current
- Collaborated with district management on yearly budget
- Created spreadsheets to streamline data collection on yellow fleet
- Determine quality and quantity for parts needs, stock and non-stock items as well as review vendor cost, estimates, price lists and contacts.
- Maintain parts catalogs and order parts for assigned locations under districts purchasing guidelines.
- Processed work orders using district-specific management software systems.
- Communicated with vendors to address service needs and ensure timely supply availability.
- Collaborated with maintenance teams to ensure timely service delivery.
- Coordinated with manufacturers and suppliers to facilitate service and delivery of new products.
- Ordered hand tools and materials for fleet garage operations.
- Maintained warranty records, processed returns of defective parts, received incoming orders, and tracked inventory of parts on hand.
- Documented service records and maintenance schedules for fleet vehicles.
- Collaborated with administrative teams to streamline service processes and workflows.
- Utilized district management software to track service performance and vehicle status.
I.T Service Technician
Coachella Valley Unified School District
Thermal, California
05.2023 - 06.2026
- Installed and maintained network-related equipment, including patch cables and interface connections to network computers and mobile devices.
- Supported staff in troubleshooting technical issues in classrooms and offices, enhancing teaching and learning experiences.
- Diagnosed and resolved malfunctions in electronic equipment, restoring functionality to support daily operations.
- Inspected and repaired school district equipment for optimal performance.
- Replaced defective components and wiring to restore equipment functionality.
- Setup and variety of computers, presentation, peripheral and network equipment (i.e. computers, printers, Uninterrupted power supply, Liquid crystal display projectors, etc).
- Facilitated communication between vendors and site, serving as technology liaison for district teams, schools, and stakeholders.
- Perform skilled audio-visual production support. calibrate equipment in accordance with specification.
- Provided technical support for hardware and software issues in educational settings.
- Installed and maintained computer systems and peripherals across district schools.
- Assisted teachers and staff with troubleshooting various technology-related problems.
- Conducted regular maintenance checks on classroom technology and devices.
Shop Supervisor
SIgnature Truck Tops
Indio, California
07.2009 - 08.2016
- Oversaw daily operations for vehicle repairs and customizations, ensuring efficiency.
Assured timely turnaround from order placement to installation completion.
Supervised installation technicians to optimize job assignments and productivity.
Implemented procedures that streamlined vehicle repair processes, enhancing workflow.
Maintained inventory of high-demand parts to reduce delays and improve service.
Reviewed budget with ownership, analyzing monthly expenses against gross revenue.
Promoted from salesperson/install technician after two years to supervisory role. - Trained new employees on safety protocols and equipment usage.
- Managed inventory levels and ordered supplies to maintain workflow efficiency.
- Enforced company policies and standards to ensure compliance with regulations.
Parts Delivery Driver
Palm Springs Ford
Palm Springs, California
07.2003 - 08.2005
- Delivered automotive parts to various locations efficiently and promptly.
- Inspected delivery vehicles to ensure safety and reliability before each route.
- Managed inventory of parts in warehouse, maintaining organization and accuracy.
- Maintained cleanliness and orderliness of delivery vehicle at all times.
- Loaded and unloaded parts from delivery truck.
- Verified that invoices were accurate before leaving the warehouse.
- Managed time effectively to ensure deliveries are made according to schedule.
- Communicated with customers regarding orders, returns, and exchanges.
- Assisted in maintaining warehouse inventory levels as needed.
Education
Certificate - Computer and Information Sciences
College of The Desert
Palm Desert, CA12-2023
High School Diploma -
Coachella Valley High School
Thermal06-2002
Some College (No Degree) - Liberal Studies
California State University, San Bernardino
San Bernardino, CASkills
- Employee scheduling and inventory management
- Invoicing and parts ordering
- Team collaboration and effective communication
- Network troubleshooting and hardware installation
- Electronic repair and audio-visual support
- Vendor communication and customer relationship management
- Work order processing and problem solving
Languages
Spanish
Professional
Certification
- Certified PC PRO
- Forklift Certified
Timeline
I.T Service Technician
Coachella Valley Unified School District
05.2023 - 06.2026
Parts Service Writer
Coachella Valley Unified School District
08.2015 - Current
Shop Supervisor
SIgnature Truck Tops
07.2009 - 08.2016
Parts Delivery Driver
Palm Springs Ford
07.2003 - 08.2005
Certificate - Computer and Information Sciences
College of The Desert
High School Diploma -
Coachella Valley High School
Some College (No Degree) - Liberal Studies
California State University, San Bernardino