Chelsea Sammon

Managed inventory and maintained accurate records through regular audits and organization. Coordinated with vendors to schedule inspections and services while maintaining timely communication. Processed transactions and maintained accurate information in company systems. Organized department operations to improve accessibility, efficiency, and workflow. Communicated with customers and team members to address questions, coordinate services, and provide a positive experience. Managed multiple priorities in a busy environment while maintaining accuracy and attention to detail.

Scheduled and coordinated service appointments while providing professional customer service. Communicated with clients regarding service needs, questions, and scheduling. Handled customer calls and provided accurate information in a timely manner. Coordinated with insurance companies and internal departments to keep services moving efficiently. Maintained accurate documentation and assisted with service transactions. Built positive client relationships through responsive communication and dependable follow-through.

Provided friendly and professional customer service in a fast-paced environment. Coordinated vehicle services and communicated with customers throughout the process. Managed inventory and ensured items were properly maintained and readily available. Built customer trust through clear communication and dependable follow-through.

Documented service estimates and entered information accurately into company systems. Communicated with insurance representatives and customers regarding service requirements. Managed customer inquiries and provided timely, professional responses. Collaborated with team members to streamline processes and improve customer satisfaction. Maintained accurate service documentation and records.

Supported daily shop operations in a hands-on, team-oriented environment. Advanced into a service writer role, managing parts orders, estimates, and customer documentation. Maintained accurate records of parts orders and service estimates. Coordinated with technicians and painters to keep projects moving efficiently. Communicated with customers regarding service requests, estimates, and project timelines. Managed multiple responsibilities while maintaining accuracy and attention to detail.