Marleny Robles Aguilar
Hilton
Aurora,CO
2
Languages
8
years of professional experience
Highly-qualified Housekeeping Supervisor offering five years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Work History
Housekeeping Supervisor
6 Years- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports and other business documentation.
- Improved process efficiency through effective inventory control in alignment with client standards.
Housekeeper
2 Years 3 Months- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
High School Diploma
Skills
Data Archiving
Employee Performance Reviews
Mopping and Buffing Floors
Invoice Processing
Inventory Restocking
Guest Relations
Staff Training
Dusting Furniture
Stocking Bathrooms
Microsoft Office
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Housekeeping Supervisor
Hilton
10.2020 - CurrentRead More
Housekeeper
Homewood Suites
07.2018 - 10.2020Read More
San Francisco College of ElSavador
High School Diploma
Read More