Miguel Vazquez Rojas
Woonsocket
Summary
Motivated Tables Game Supervisor offering 28 years in casino security and gaming management. Seamlessly balances dealer supervision with promoting enjoyable patron experiences. Friendly and positive casino team leader bringing 28 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills.
Overview
27
27
years of professional experience
Work History
Table Games Floor Supervisor
Bally's Tiverton Casino
09.2016 - 12.2023
- Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
- Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
- Streamlined dealer rotation schedules for greater efficiency and improved team morale.
- Developed innovative solutions for common operational challenges, enhancing overall efficiency within the department.
- Promoted responsible gaming by closely monitoring player behavior and intervening when necessary.
- Conducted regular performance evaluations of table games staff, identifying areas for improvement and providing constructive feedback.
Table Games Floor Supervisor
Maryland Live Casino
03.2013 - 08.2016
- Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
- Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
- Streamlined dealer rotation schedules for greater efficiency and improved team morale.
- Developed innovative solutions for common operational challenges, enhancing overall efficiency within the department.
- Promoted responsible gaming by closely monitoring player behavior and intervening when necessary.
- Conducted regular performance evaluations of table games staff, identifying areas for improvement and providing constructive feedback.
Table Games Floor Supervisor
Seminole Casino Hotel Immokalee
12.2008 - 02.2013
- Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
- Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
- Streamlined dealer rotation schedules for greater efficiency and improved team morale.
- Developed innovative solutions for common operational challenges, enhancing overall efficiency within the department.
- Promoted responsible gaming by closely monitoring player behavior and intervening when necessary.
- Conducted regular performance evaluations of table games staff, identifying areas for improvement and providing constructive feedback.
Dual Rate Table Games Dealer
Mohegan Sun Casino
08.2001 - 11.2008
- Enhanced gaming experiences by efficiently dealing various table games and maintaining a professional demeanor.
- Collaborated with fellow dealers, supervisors, and pit managers to maintain seamless operations on the casino floor.
- Maintained strict adherence to gaming regulations, ensuring fair play and preserving the integrity of each game.
- Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
- Monitored game activities closely, identifying irregularities or suspicious behavior and reporting concerns to supervisors as needed.
Table Games Dealer
Ambassador Plaza Hotel & Casino
12.1996 - 07.2001
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Education
No Degree - Business Administration And Management
Inter American University of Puerto Rico Fajardo
Fajardo, PR05.1994
Skills
- Exceptional leadership
- Game knowledge
- Team Management
- Surveillance monitoring
- Guest Relations
- Policy Enforcement
- Leading employees
- Training employees
Languages
Spanish
Native or Bilingual
Timeline
Table Games Floor Supervisor
Bally's Tiverton Casino
09.2016 - 12.2023
Table Games Floor Supervisor
Maryland Live Casino
03.2013 - 08.2016
Table Games Floor Supervisor
Seminole Casino Hotel Immokalee
12.2008 - 02.2013
Dual Rate Table Games Dealer
Mohegan Sun Casino
08.2001 - 11.2008
Table Games Dealer
Ambassador Plaza Hotel & Casino
12.1996 - 07.2001
No Degree - Business Administration And Management
Inter American University of Puerto Rico Fajardo
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