Miguel Venta
Aurora,Colorado
Overview
4
4
years of professional experience
Work History
Server
Fogo De Chao
06.2023 - 03.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Team Lead
Ted's Montana Grill
12.2021 - 04.2023
- Planned production schedules, taking into account employee production rates, company needs, and seasonal changes
- Mentor and train junior and new employees
- Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Bartender
Ted's Montana Grill
10.2021 - 04.2023
- Received numerous beverage orders from wait staff every night and delivered them to guests while keeping track of bar orders
- Maintained a precise register and generated daily sales reports to support inventory usage figures
- Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins
- Opened and closed the bar in accordance with management guidelines
- Work well under pressure in a fast-paced environment with lots of distractions and interruptions
- Excelled at serving mixed drinks and beer in an overly chaotic, loud, busy environment
Server
Ted's Montana Grill
11.2020 - 04.2023
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Bussed, cleaned, and set numerous tables to ensure quick turnover and increase the number of covers
- Memorized restaurant wine stock and appropriate entree pairings
Education
Bachelor Of Arts - Criminal Justice
Metro State University
Denver, CO05.2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Server
Fogo De Chao
06.2023 - 03.2025
Team Lead
Ted's Montana Grill
12.2021 - 04.2023
Bartender
Ted's Montana Grill
10.2021 - 04.2023
Server
Ted's Montana Grill
11.2020 - 04.2023
Bachelor Of Arts - Criminal Justice
Metro State University