Miguel viana

● Deliver exceptional customer experiences while maintaining Starbucks standards for quality, safety, and service.
● Coach, train, and develop new baristas to build confidence, improve performance, and strengthen team capability.
● Demonstrate strong problem-solving skills by resolving customer concerns and operational challenges quickly and effectively.
● Contribute to driving sales by supporting store initiatives and consistently achieving 5-Shot Growth Report goals.
● Maintain inventory accuracy and product availability to ensure the store remains fully stocked during all operational hours.
● Support daily operations including cash handling, food safety, inventory management, and opening and closing routines.
● Foster a positive, inclusive team culture through collaboration and continuous support of fellow partners.
● Recognized as Partner of the Quarter twice for outstanding performance, leadership, and commitment to customer service.

● Led commercial floor stripping, waxing, and maintenance projects for multiple client locations.
● Supervised team members, delegated work assignments, and ensured projects were completed safely and on schedule.
● Trained employees on equipment operation, safety procedures, and quality standards.
● Maintained customer satisfaction through attention to detail and high-quality workmanship.
● Managed equipment, supplies, and project planning.

● Prepared high-quality meals in a fast-paced, high-volume kitchen.
● Maintained food safety and sanitation standards at all times.
● Worked collaboratively with kitchen staff to ensure timely service and guest satisfaction.
● Assisted with inventory management, food preparation, and maintaining an organized kitchen.
● Demonstrated strong teamwork, adaptability, and efficiency during peak business periods.