Miguel A Corona
Los Angeles,CA
Summary
Dedicated Assistant Manager professional with a history of meeting company goals utilizing consistent and organized practices and with a proven track record at Ace Parking, excelling in customer service and team leadership.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Ace Parking
Los Angeles, CA
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Managed operations across multiple office buildings.
- Conducted audit of keycards.
- Managed vendor interactions.
Assistant Manager
Reef Parking
Los Angeles, CA
09.2020 - 10.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Ensured safe handling and parking of vehicles
- Oversaw operations of valet staff.
Parking Cashier
Joe's Auto Parts
Los Angeles, CA
08.2009 - 09.2020
- Explained car retrieval procedure to reduce confusion and expedite process.
- Greeted and welcomed guests to nurture relationships and grow successful business.
- Improved customer satisfaction by providing efficient and accurate cashier services in a busy parking facility.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA08-2005
Skills
- Customer service
- Team leadership
- Computer skills
- Teamwork and collaboration
- Multitasking
- Professional and courteous
Timeline
Assistant Manager
Ace Parking
10.2022 - Current
Assistant Manager
Reef Parking
09.2020 - 10.2022
Parking Cashier
Joe's Auto Parts
08.2009 - 09.2020
High School Diploma -
Thomas Jefferson High School