Miguel Angel Mendez Lora
Driver
Miami,FL
Summary
Proven track record in timely and safe deliveries with Amazon Flex, showcasing exceptional time management and customer service skills. Leveraged diagnostic expertise at Optica Homestead to enhance equipment functionality and customer satisfaction. Demonstrates a clean driving record and a commitment to maintaining punctuality, with a focus on achieving outstanding service and operational efficiency.
Overview
33
33
years of professional experience
Work History
Driver
Amazon Flex
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Driver
Brelex
01.2016 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Tecnico De Optica
Optica Homestead
03.2011 - 02.2012
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Tecnico Optometria Y Optica
Optica Telecopio
02.1992 - 04.2006
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed basic vision testing for new patients.
Education
Associate of Science - Tecnico En Optometria Y Optica
Jose Manuel Paez
Cuba02-2000
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctuality
Timeline
Driver
Amazon Flex
01.2022 - Current
Driver
Brelex
01.2016 - 08.2019
Tecnico De Optica
Optica Homestead
03.2011 - 02.2012
Tecnico Optometria Y Optica
Optica Telecopio
02.1992 - 04.2006
Associate of Science - Tecnico En Optometria Y Optica
Jose Manuel Paez
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