Miguel Angel Ramirez
Pacoima,CA
Summary
Offering great workflow with a fast understanding of the tasks given, mainly because of the experience acquired at the car wash and McDonald's positions, especially the last one, in which I was a Crew Trainer and had an employee of the month award due to my fast, dynamic, and good customer service. On top of this, there is a strong sense of focus in my daily tasks, and my education skills demonstrate it, in which I am currently on the Honors Dean's list and nominated for The National Society of Collegiate Scholars.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
07.2023 - 11.2025
- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Monitored food safety practices to ensure compliance with health regulations.
- Developed training materials to enhance onboarding processes for new employees.
- Provided feedback and support to team members, fostering a collaborative environment.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Car Wash Employee
Car Wash Bro's
02.2022 - 08.2022
- Operated pressure washers and vacuums for vehicle cleaning services
- Maintained cleanliness of work area, ensuring safety and efficiency
- Assisted customers with service selections, enhancing overall experience
- Trained new employees on equipment usage and best practices
- Improved customer satisfaction by providing efficient and thorough car wash services.
Education
No Degree - Political Science
California State University, Northridge
Northridge, CA12-2026
High School Diploma -
Cesar E Chavez Learning Academies
San Fernando 06-2023
Skills
- Operational training
- Customer service
- Food safety compliance
- Onboarding processes
- Team collaboration
- Cleaning standards
- Quality assurance
- Workflow efficiency
- Cash handling
- Area organization
Certification
- Certified Crew Trainer, Mcdonald's - 3 years
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's Restaurant
07.2023 - 11.2025
Car Wash Employee
Car Wash Bro's
02.2022 - 08.2022
No Degree - Political Science
California State University, Northridge
High School Diploma -
Cesar E Chavez Learning Academies