MIGUEL LUIS POBLETE
Summary
To obtain a position in a progressive company where I can utilize my strength and be able to contribute to the company’s growth and success.
Overview
3
3
years of professional experience
Work History
Behavior Interventionist
SLEA Therapies
Los Angeles, CA
03.2024 - Current
- Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
- Maintained detailed records of interventions, progress, and challenges to inform future planning.
- Adapted instructional techniques to appropriate ages and skill levels of supervised students.
- Observed students in diverse settings to gauge behaviors.
- Implemented behavior intervention strategies in one-on-one and group settings to improve client outcomes.
- Designed and delivered tailored behavior skills training sessions to clients to promote independence.
Paraeducator
Covelo Group
Los Angeles, CA
08.2023 - 01.2024
- Offered students personalized educational, behavioral and emotional support.
- Served as classroom aide to teachers and worked one-on-one with special needs students age 10 to 18.
- Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
- Helped teachers manage classroom and workload by acting as administration support.
- Instructed students in basic academic skills such as reading, writing, math, science and social studies.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
- Assisted teachers with record keeping tasks such as attendance taking and grading papers.
Customer Relation Specialist
ITrustCapital
Agoura Hills, CA
11.2021 - 10.2022
- Participate in daily calls with client to support them with all the steps for account establishment
- Serve as a point of contact for both new and existing clients
- Define problems clearly and raising concerns appropriately
- Help work with client experience team to innovate and improve process on our strong touch-point system
- Trained and experience in CRM and Zendesk
- Help in processing client accounts.
Education
Bachelor of Arts - Communication Studies
California State University Northridge
Northridge, CA05.2021
Associate in Arts - Communication Studies
College of The Canyons
06.2018
Skills
- Trained and experience in CRM, Zendesk, and Trello
- Photography & Design: Adobe Photo & Illustration
- Quality Control
- Clerical Support
- Technologically Adept
- Sales Expertise
- Project Management Abilities
- Team Member Motivation
- Accuracy and attention to details
- Able to multitask and prioritize accordingly
- Able to interact and communicate effectively one on one or on group setting with co-workers
- Able to learn new tasks quickly, very motivated and hard working
- Compassionate and understand how we need to take care of the people we work with
References
Available upon request.
Timeline
Behavior Interventionist
SLEA Therapies
03.2024 - Current
Paraeducator
Covelo Group
08.2023 - 01.2024
Customer Relation Specialist
ITrustCapital
11.2021 - 10.2022
Bachelor of Arts - Communication Studies
California State University Northridge
Associate in Arts - Communication Studies
College of The Canyons
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