Summary
Overview
Work History
Education
Skills
References
Timeline
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MIGUEL LUIS POBLETE

Summary

To obtain a position in a progressive company where I can utilize my strength and be able to contribute to the company’s growth and success.

Overview

3
3
years of professional experience

Work History

Behavior Interventionist

SLEA Therapies
Los Angeles, CA
03.2024 - Current
  • Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
  • Maintained detailed records of interventions, progress, and challenges to inform future planning.
  • Adapted instructional techniques to appropriate ages and skill levels of supervised students.
  • Observed students in diverse settings to gauge behaviors.
  • Implemented behavior intervention strategies in one-on-one and group settings to improve client outcomes.
  • Designed and delivered tailored behavior skills training sessions to clients to promote independence.

Paraeducator

Covelo Group
Los Angeles, CA
08.2023 - 01.2024
  • Offered students personalized educational, behavioral and emotional support.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 10 to 18.
  • Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
  • Helped teachers manage classroom and workload by acting as administration support.
  • Instructed students in basic academic skills such as reading, writing, math, science and social studies.
  • Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
  • Assisted teachers with record keeping tasks such as attendance taking and grading papers.

Customer Relation Specialist

ITrustCapital
Agoura Hills, CA
11.2021 - 10.2022
  • Participate in daily calls with client to support them with all the steps for account establishment
  • Serve as a point of contact for both new and existing clients
  • Define problems clearly and raising concerns appropriately
  • Help work with client experience team to innovate and improve process on our strong touch-point system
  • Trained and experience in CRM and Zendesk
  • Help in processing client accounts.

Education

Bachelor of Arts - Communication Studies

California State University Northridge
Northridge, CA
05.2021

Associate in Arts - Communication Studies

College of The Canyons
06.2018

Skills

  • Trained and experience in CRM, Zendesk, and Trello
  • Photography & Design: Adobe Photo & Illustration
  • Quality Control
  • Clerical Support
  • Technologically Adept
  • Sales Expertise
  • Project Management Abilities
  • Team Member Motivation
  • Accuracy and attention to details
  • Able to multitask and prioritize accordingly
  • Able to interact and communicate effectively one on one or on group setting with co-workers
  • Able to learn new tasks quickly, very motivated and hard working
  • Compassionate and understand how we need to take care of the people we work with

References

Available upon request.

Timeline

Behavior Interventionist

SLEA Therapies
03.2024 - Current

Paraeducator

Covelo Group
08.2023 - 01.2024

Customer Relation Specialist

ITrustCapital
11.2021 - 10.2022

Bachelor of Arts - Communication Studies

California State University Northridge

Associate in Arts - Communication Studies

College of The Canyons

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MIGUEL LUIS POBLETE