Miguel Rios
Rochester,United States
Summary
Highly analytical team player with proven success in interpersonal relationships and problem solving. Proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Strong professional emphasis in business development and human relations. Ready to leverage training and experience to take on new professional challenges with a company that serves the community.
Overview
8
8
years of professional experience
Work History
Human Resources Representative Payroll
Benedictine Health System
09.2022 - Current
- Independently managed payroll data entry and processing for over 250 employees to comply with predetermined company guidelines.
- Collaborated with the executive leadership team to balance financial records.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Ran and managed various types of Microsoft Excel reports pertaining to financial payroll data, as well as constructed various reports for Executive Director
- Utilized business systems (SmartLinx, PDS, Verified Credentials, MN Net Study) to meet service delivery expectations
- Employee time and attendance tracking
EBay Store Owner
Self-employeed
09.2021 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Organized and secured financial records via Microsoft Excel for all income, revenue, and cost of goods sold
- Created clear, precise and properly detailed product and service information on company website.
- Built professional and trusting relationships with customers (100% positive feedback on 85+ Reviews, 240+ sales)
- Handled concerns with coworker efficiently to ensure business functions were maintained
Manager Trainee
Menards
07.2022 - 09.2022
- Worked closely with manager to provide effective assistance for specific aspects of business operations
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Utilized the sales process to explain and sell services and products to customers
- Participated in weekly manager meetings to go over store metrics and goals.
Sales Consultant
Victra Verizon
08.2020 - 11.2021
- Have high team communication skills such as; posting sales on Teams, reaching out for help when needed to ensure customer satisfaction, assisting employees with various technological problems and concerns
- Learn different software/programs (DTS, RQ, and OMNI) to do inventory counts, cash counts/cash out (till management), and manage customer accounts
- Maintained organized, presentable merchandise to drive continuous sales.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
Server
Rochester International Event Center
04.2016 - 08.2020
- Trained new employees to follow company policy and procedures
- Work with management to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Serve during various types of events
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Serve close to 50 customers per section
Education
Bachelor Of Science - Business Management
Minnesota State University - Mankato
Mankato, MN12.2021
High School Diploma -
John Marshall High School
Rochester06.2017
Skills
- Client Relationship Development
- Payroll Experience
- Conflict Resolution
- Self-Motivated, responsible leader
- Networking and Partnership Development
- Proficient computer skills and use of general software (Word, Powerpoint and Access)
- Proficient in Excel, creating inventory management systems, large data analyzation
- Macros and Pivot Table experience
- Business Analysis Foundations Certificate
- Business Development Strategic Planning Foundations Certificate
- Basic CS and HTML website development skills
- Reliable, hardworking, and dedicated team player
Volunteering/ Hobbies
- Coached basketball for one season with RCYBA at the 8th grade level
- Volunteer coached two summers for the local youth basketball organization Lace Up, at the 8th and 9th grade levels
- Founded my own summer boys basketball organization in 2019 named MN's Finest and coached at the 10th grade level.
Timeline
Human Resources Representative Payroll
Benedictine Health System
09.2022 - Current
Manager Trainee
Menards
07.2022 - 09.2022
EBay Store Owner
Self-employeed
09.2021 - Current
Sales Consultant
Victra Verizon
08.2020 - 11.2021
Server
Rochester International Event Center
04.2016 - 08.2020
Bachelor Of Science - Business Management
Minnesota State University - Mankato
High School Diploma -
John Marshall High School
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