Mihelle Perez
Pasadena
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Assistant Property Manager
Allied Orion
Houston, TX
11.2021 - Current
- Coordinated tenant communications to ensure swift resolution of inquiries and concerns.
- Assisted in managing property budgets, tracking expenses, and preparing financial reports.
- Implemented resident engagement initiatives to enhance community satisfaction and retention.
- Streamlined maintenance request processes, improving response times and service quality.
- Checking and reviewing residents work orders
- Executed invoice data entry into financial management system.
- Determined billing amounts for residents to ensure transparency and fairness.
Medical Receptionist
Amigos Clinic
Deer Park, TX
03.2010 - 01.2012
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Coordinated insurance verification and pre-authorization processes to ensure coverage for services.
- Assisted patients with inquiries, providing exceptional customer service in a fast-paced environment.
- Maintained accurate patient records and handled data entry with attention to detail.
- Monitored inventory levels of medical supplies, ensuring adequate stock for daily operations.
- Helped patients complete necessary medical forms and documentation.
Customer Service Cashier
Academy Sports Outdoors
Pasadena, TX
06.2006 - 12.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in training new staff on operational procedures and customer service standards.
- Conducted regular audits of merchandise displays to ensure compliance with company standards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
High School Diploma -
Pasadena Memorial
Pasadena, TX05-2006
No Degree - Billing And Coding
San Jacinto College
Pasadena, Texas, TX05-2027
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Administering monthly financial accounts for residents
- Detail-oriented data entry
- Customer service
- Managing work order entries
- Knowledge of financial accounting standards
- Microsoft office
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assistant Property Manager
Allied Orion
11.2021 - Current
Medical Receptionist
Amigos Clinic
03.2010 - 01.2012
Customer Service Cashier
Academy Sports Outdoors
06.2006 - 12.2009
High School Diploma -
Pasadena Memorial
No Degree - Billing And Coding
San Jacinto College