Mika Barzilay
Houston,TX
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 2-year background maintaining customer satisfaction and contributing to company success. Proficient in Point of Sale.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Recreational Equipment Inc.
Houston, Texas
12.2020 - Current
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained clean personal appearance, modeled store's merchandise when working camping department settings.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Answered constant flow of customer calls with minimal wait times.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
Associate of Science - Ecological Engineering
Lone Star College System
Spring, TX05.2026
Skills
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Exceptional Communicator
- POS Systems and Ordering Platforms
- Preparation of Demonstrations
- Monetary Transactions
Certified Mixologist
Certified mixologist with Texas School of Bartending.
Timeline
Customer Service Associate
Recreational Equipment Inc.
12.2020 - Current
Associate of Science - Ecological Engineering
Lone Star College System
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