Mika Rivera
Teaneck,NJ
Summary
Dedicated retail professional with extensive experience in customer service and sales. Proven track record of boosting sales and enhancing the customer buying experience.
Overview
6
6
years of professional experience
Work History
Metadata Account Analyst
Docuverus
03.2023 - 04.2024
- Conducted thorough analysis of client income portfolios to ensure precision and adherence to regulatory standards.
- Offered guidance and consultative support to U.S Housing market agents, facilitating seamless transactions.
- Delivered 40%+ housing market growth, surpassing industry benchmarks and boosting market visibility
Podcast Producer/Executive Assistant
SheVentures Podcast
09.2022 - 05.2023
- Achieved 10% increase in Instagram impressions through strategic management, boosting engagement metrics
- Created production timelines to guarantee punctual podcast episode delivery, overseeing editing and duplication processes
- Managed high-level administrative tasks, scheduling and researching career-focused guest speakers.
Sales Assistant
Amore Shop
08.2020 - 09.2021
- Managed approximately 30-35Provided personalized customer support to resolve inquiries and ensure a seamless shopping experience.
- Increased visual merchandising sales by 10% using strategies to attract customers.
- Facilitated pattern cutting and fabric sourcing for captivating displays.
Retail Merchandiser
Hollister
08.2018 - 07.2019
- Collaborated with buying teams to forecast trends, plan stock, and manage product assortments
- Managed store inventory and displays to uphold brand standards and merchandising guidelines
- Analyzed sales data to optimize product performance and identify growth opportunities.
Education
Bachelor of Arts (B.A.) in Mass Communication and Journalism - Journalism
Rutgers University
New Brunswick, NJ05.2023
Skills
- Adobe Illustrator
- MS Excel
- Adobe Photoshop
- Inventory Control
- Merchandise Planning
- SEO Optimization
- Content Development
- Market Tracking
- Sales Goals Attainment
- Sales Support
Languages
Spanish
Elementary
Timeline
Metadata Account Analyst
Docuverus
03.2023 - 04.2024
Podcast Producer/Executive Assistant
SheVentures Podcast
09.2022 - 05.2023
Sales Assistant
Amore Shop
08.2020 - 09.2021
Retail Merchandiser
Hollister
08.2018 - 07.2019
Bachelor of Arts (B.A.) in Mass Communication and Journalism - Journalism
Rutgers University