Hi, I’m
Genesis Daniela MEJIAS M.
Inver Grove Heights,MN
Summary
Dynamic professional with a proven track record at The Home Depot, excelling in B2B sales and customer service. Adept at building strong client relationships and managing high-value transactions. Skilled in digital marketing and effective communication, I consistently deliver results and enhance customer engagement through innovative strategies.
Overview
8
years of professional experience
1
Certification
Work History
The Home DepotInver Grove Heights
Pro Account Sales Associate
01.2024 - 01.2025
Job overview
- Responsible for building relationships with professional customers, handling high-value transactions, and providing project support.
- Assist contractors with product knowledge, managing orders for special services or deliveries, and processing large-scale orders.
- Focus on customer service, knowledge of all store departments, and the ability to manage both in-person sales and phone-based sales to professional clients.
Boca Chica RestauranteSt Paul
Server
01.2024 - 01.2025
Job overview
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted team members during busy shifts to enhance workflow.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Keyrenter Property ManagementRemote
Core Operations Virtual Assistant
01.2022 - 01.2024
Job overview
- Organized property listings and maintained accurate records in databases.
- Scheduled appointments and coordinated property showings for prospective tenants.
- Supported the property management team with administrative tasks and office duties.
- Collaborated with vendors to arrange maintenance and repair services for properties.
- Managed customer inquiries through email and telephone communication.
TAS ConsultingCaracas
Virtual Assistant in Graphic and Audiovisual Design
01.2021 - 01.2022
Job overview
- Created and curated content to foster community interaction and connection.
- Collaborated with marketing team on promotional campaigns and events.
- Assisted in creating visual designs for marketing materials and social media campaigns.
- Utilized Adobe Creative Suite to produce high-quality graphics and layouts.
- Participated in brainstorming sessions to generate creative ideas for client projects.
TrarlaCaracas
Virtual Assistant in Graphic Design, Audiovisual Design and Wordpress
01.2020 - 01.2022
Job overview
- Created and curated content to foster community interaction and connection.
- Collaborated with marketing team on promotional campaigns and events.
- Assisted in creating visual designs for marketing materials and social media campaigns.
- Utilized Adobe Creative Suite to produce high-quality graphics and layouts.
- Participated in brainstorming sessions to generate creative ideas for client projects.
ConsulChile LTDASantiago de Chile
Commercial Manager Assistant
01.2018 - 01.2019
Job overview
- Responsible for the production process of audiovisual material and digital marketing.
- Community manager.
- Sales manager of audiovisual services.
BBVA ProvincialCaracas
Senior Specialist in Architecture and Global Deployment - Workplace (corporate communications)
01.2017 - 01.2018
Job overview
- Developed training materials for new staff members and ongoing education.
- Facilitated communication between departments to streamline project workflows.
- Maintained documentation related to projects such as change requests or bug fixes.
- Prepared presentations outlining project goals, timelines, budgets.
Alpha MarketingCaracas
Virtual Assistant in Graphic Design
01.2021
Job overview
- Created and curated content to foster community interaction and connection.
- Collaborated with marketing team on promotional campaigns and events.
- Assisted in creating visual designs for marketing materials and social media campaigns.
- Utilized Adobe Creative Suite to produce high-quality graphics and layouts.
- Participated in brainstorming sessions to generate creative ideas for client projects.
Copaiba StudiosSantiago de Chile
Creative director, photographer and producer. Sales manager and digital marketing manager
01.2019
Job overview
- Led creative brainstorming sessions to generate innovative concepts and ideas.
- Developed and executed comprehensive marketing campaigns across multiple platforms.
- Oversaw design projects, maintaining visual consistency and quality standards.
- Analyzed market trends to inform creative direction and strategy adjustments.
- Designed work that strongly communicated brand narrative, goals and concepts.
- Directed photo shoots with external vendors to ensure quality standards were met.
- Led creative team meetings to share ideas and bring actionable plans to fruition.
- Oversaw the production of digital assets such as videos, websites, and interactive experiences.
- Presented creative proposals at executive meetings for approval or revisions.
Education
Instituto Universitario Rodolfo Loero ArismendiCaracas
Audiovisual Sciences and Photography from A
U.E.P Nuestra Señora de las MercedesCaracas
GCE from Sciences
Skills
- Customer services
- Sales
- Negotiation
- Corporate relations
- Communications
- Teamwork
- Time management
- Result oriented
- Reliable
- Microsoft Word
- Microsoft PowerPoint
- Prezi
- Microsoft Excel
- Adobe Photoshop
- Adobe Premiere Pro
- Adobe Lightroom
- Adobe Illustrator
- Adobe Indesign
- Sony Vegas Pro
- Final Cut
- FilmoraGo
- Wordpress
- Appfolio
- Hubspot
- CRM
- Project coordination
- Digital marketing
- Order processing
- Sales strategies
- Team collaboration
- Vendor management
- Effective communication
- Problem resolution
- Attention to detail
- Creative brainstorming
- Stocking and receiving
- Point of sale operation
- Customer engagement
- Retail merchandising expertise
- Goal oriented
- Written and oral communication skills
- B2B sales and customer service
- Excellent people skills
- Problem-solving skills
Certification
- 2016, Google Drive, BBVA Banco Provincial, Venezuela
- 2015, Teacher Support program workshop, Children's Museum, Venezuela
- 2013, Special Education Program, National System of Youth and Children's Orchestras and Choirs of Venezuela
- 2013, First Aid, UCV Firefighters
- 2013, Venezuelan sign language, National System of Youth and Children's Orchestras and Choirs of Venezuela
- 2011, Choir Conducting, National System of Youth and Children's Orchestras and Choirs of Venezuela
Languages
- Spanish, native
- English, C1 level
Personal Information
Date of Birth: 08/21/93
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Pro Account Sales Associate
The Home Depot
01.2024 - 01.2025
Server
Boca Chica Restaurante
01.2024 - 01.2025
Core Operations Virtual Assistant
Keyrenter Property Management
01.2022 - 01.2024
Virtual Assistant in Graphic and Audiovisual Design
TAS Consulting
01.2021 - 01.2022
Virtual Assistant in Graphic Design
Alpha Marketing
01.2021
Virtual Assistant in Graphic Design, Audiovisual Design and Wordpress
Trarla
01.2020 - 01.2022
Creative director, photographer and producer. Sales manager and digital marketing manager
Copaiba Studios
01.2019
Commercial Manager Assistant
ConsulChile LTDA
01.2018 - 01.2019
Senior Specialist in Architecture and Global Deployment - Workplace (corporate communications)
BBVA Provincial
01.2017 - 01.2018
Instituto Universitario Rodolfo Loero Arismendi
Audiovisual Sciences and Photography from A
U.E.P Nuestra Señora de las Mercedes
GCE from Sciences