Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikaela Almeida

Philadelphia,PA

Summary

Reliable cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in costumer service, and money handling areas and flexible with changing business needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Head Cashier with 4 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Overview

4
4
years of professional experience

Work History

Head Cashier

Rainbow
01.2024 - Current
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Preloader

UPS
09.2023 - 06.2024
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
  • Improved delivery times with strategic sorting of parcels according to routes and schedules.
  • Optimized loading efficiency by assessing and organizing packages based on destination and priority.
  • Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
  • Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
  • Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
  • Lifted and slid packages weighing up to 65 pounds on conveyor belts to transport items.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.

Pharmacy Technician Trainee

Delaware Valley Pharmacy
09.2022 - 10.2023
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.

Sales Associate/ Manager in Training

Forever 21
03.2021 - 11.2022
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.

Education

John Bartram Highschool
Philadelphia, PA
06.2023

Skills

  • Customer Service
  • Positive Attitude
  • Time management strength
  • Store opening/closing procedures
  • bilingual speak spanish and english

Languages

English
Native or Bilingual

Timeline

Head Cashier

Rainbow
01.2024 - Current

Preloader

UPS
09.2023 - 06.2024

Pharmacy Technician Trainee

Delaware Valley Pharmacy
09.2022 - 10.2023

Sales Associate/ Manager in Training

Forever 21
03.2021 - 11.2022

John Bartram Highschool
Mikaela Almeida