Mikaela Boelkins
Part-time waitress (seeking)
Washington,DC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipates customer needs to facilitate enjoyable dining experiences. Seeking a part-time serving role that can accommodate my full time role as a Program Assistant at Amideast.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Server
Good Liquid Brewing Company
04.2023 - 09.2023
- Restaurant and brewery that offers locally brewed beer, chef-inspired dishes, and lakefront dining.
- Created memorable guest experiences by making great food and beverage recommendations and serving delicious items.
- Reviewed menu with customers and present any special items of the day.
- Took accurate food and beverage orders.
- Utilized the point of sale (POS) system to place all drink/food orders and track customer meals.
Server
Oyamel Cocina Mexicana
09.2021 - 12.2021
- Lively, upscale spot with creative Mexican tapas & street food, plus a lengthy cocktail & wine menu.
- Exceeded guests’ expectations by providing an authentic, friendly, enthusiastic, professional culinary experience paired with impeccable service and a genuine sense of hospitality.
- Demonstrated my passion for continuous learning and discovery by embracing an active and innovative approach to expanding my knowledge of food and beverage.
- Demonstrated composure in high-stress situations while maintaining productivity.
Deli Clerk
Publix
01.2021 - 05.2021
- Collaborated with team members to streamline workflow during peak hours, enhancing customer service speed.
- Worked at largest employee-owned supermarket chain in southeastern U.S.
- Delivered premier customer service in deli department, fostering customer satisfaction and loyalty.
Hostess/Server
Tandoor Indian Cuisine
08.2019 - 01.2020
- Managed traditional Indian dining experiences and buffet services.
- Welcomed customers with friendly, upbeat demeanor upon arrival.
- Introduced customers to menu and highlighted daily specials to enhance dining experience.
- Introduce customers to the menu and announce daily menu specials.
- Addressed guest inquiries and needs promptly to ensure exceptional service.
Education
Master of Science - Migration Studies
University of Oxford
Oxford, UK 05.2001 -
Bachelor of Arts - Linguistics/Arabic
University of Florida
Gainesville, FL 05.2001 -
Skills
Customer service excellence
Work ethic
Guest interaction
Fast-paced environment
Point of sale
Menu knowledge
Quick learning
Teamwork
Timeline
Server
Good Liquid Brewing Company
04.2023 - 09.2023
Server
Oyamel Cocina Mexicana
09.2021 - 12.2021
Deli Clerk
Publix
01.2021 - 05.2021
Hostess/Server
Tandoor Indian Cuisine
08.2019 - 01.2020
Master of Science - Migration Studies
University of Oxford
05.2001 -
Bachelor of Arts - Linguistics/Arabic
University of Florida
05.2001 -