Mikaela Brasher
Bryan Health
Omaha,NE
1
Certification
21
years of professional experience
Epic Senior Application Analyst leading 4–6 go-live timelines per year for Ambulatory, Healthy Planet, and Professional Billing build, testing, and go-live support for 5+ hospitals and 76+ clinics across multi-site healthcare deployments. Delivers Epic implementations across hospitals and clinics by coordinating discovery, data migration, security, release analysis, and workflow optimization. Mentors 3-5 analysts and consultants while aligning clinical workflows with system configuration to improve care delivery and operational efficiency.
Work History
Epic Senior Application Analyst
6 Years 2 Months- Led Ambulatory build and testing for multiple clinics and Hospital systems including implementing new specialties — directed timelines for build, testing, Clinical Dress Rehearsal, and Technical Dress Rehearsal, delivered on schedule
- Successfully implemented and supported Epic Community Connects at 1 hospital and 15+ clinics in the Lincoln and Falls City areas. Including discovery, design, build, testing, support, and optimization
- Built and implemented five Epic Compass Rose programs simultaneously. Updating Navigators and Workflow Engine Rules to ensure accurate tools were given to users. While ensuring care managers not using Compass Rose were not impacted.
- Analyzed system functionality and identified opportunities for process improvements, increasing operational efficiency.
- Collaborated with IT departments to troubleshoot complex application issues, minimizing downtime and enhancing service delivery.
- Supported integration of clinical applications to streamline workflows for improved patient care initiatives. Assisted in replacing Paceart with Murj to enhance operational efficiency.
- Reviewed Nova release notes bi-annually, executing upgrade build, analysis, and testing across multiple workgroups.
- Guided new and existing analysts in the implementation of application support best practices, enhancing team professional growth. Collaborated across various Epic areas, encompassing printer mapping, security templates, user roles, profiles, menus, and activities.
Epic Application Analyst
10 Years- Directed comprehensive testing phases, including clinical and technical dress rehearsals, to facilitate timely delivery of multiple practices simultaneously.
- Led successful implementation and support of Epic Version 2015 across four hospitals and over 50 clinics.
- Updated social determinants of health (SDOH) wheel and addressed custom health maintenance care gaps, facilitating comprehensive patient management and improved health outcomes.
- Directed cross-functional teams to implement new epic modules and updates.
- Delivered continuous support for epic applications, addressing troubleshooting needs to maintain optimal system performance.
- Provided mentorship to junior analysts, focusing on application support skills and effective problem-solving strategies.
- Executed change management strategies to ensure seamless transitions during software upgrades.
- Delivered consistent support to end-users by addressing concerns and resolving issues promptly.
- Directed data courier migration processes to ensure seamless transitions between content management, proof of concept, testing, and production environments during quarterly upgrades.
- Facilitated quarterly assessments of Nova release notes, overseeing upgrade build analysis and testing to enhance collaboration among multiple workgroups.
- Managed user role security configurations, security classes, and template setups to enhance end user protection and access control.
- Achieved successful data migration for facility structures by coordinating hardware and printing testing activities. Drove improvements in provider and security workgroups through effective collaboration and support.
Epic OneCare National Security Supervisor
1 Year- Directed and mentored 20 staff and consultants across Omaha, Tacoma, and Houston markets, ensuring effective implementation of Epic systems.
- Oversaw project management and quality assurance for professional billing epic build and security initiatives.
- Collaborated with site leadership at CHI Creighton, CHI Plainview, and CHI St. Alexius to validate that builds met critical business requirements and upheld patient care standards.
- Coordinated go-live initiatives and maintained exceptional customer support across all locations.
- Oversaw team of security analysts and managed scheduling and performance evaluations.
Epic OneCare National Professional Billing Supervisor
2 Years- Managed staff and consultants across multi-state Epic implementation, overseeing Professional Billing build and security
- Facilitated and directed professional billing validation sessions to align project builds with organizational goals.
- Led monthly meetings with team members to discuss performance metrics and share best practices.
- Enhanced staff efficiency by implementing regular evaluations and targeted coaching sessions.
Application Analyst III, Professional Billing Team Lead
1 Year- Executed Epic implementation across nine hospitals and over 120 clinics in Omaha, four hospitals and more than 50 clinics in Tacoma, three hospitals and 20 clinics in Bismarck, and one hospital with one clinic in Plainview, achieving completion in two years instead of the standard one-year-per-hospital timeline.
- Achieved enhanced billing accuracy through diligent management of charge router security reporting and community connect activities. Facilitated improved charge review outcomes by effectively managing work queue processes.
- Guided team members and consultants across all sites to standardize build techniques, ensuring effective go-live support.
IT Application Analyst III
6 Years- Spearheaded design of comprehensive professional billing system while enhancing existing EMR and revenue cycle frameworks.
- Coordinated collaborative billing validation sessions with stakeholders, SMEs, and Epic staff to validate that the build met all specified business requirements.
- Supported application and integrated testing and Epic Professional Billing build for CHI Franciscan Health in Tacoma, WA, including Go-Live support and post-launch customer care
- Managed NextGen EPM & EHR upgrades including Claim Form updates and Background Business Processor maintenance
- Led install and support of multiple Soarian Clinicals software upgrades across ADT, Visit Support, Orders, Charges, Nursing Documentation, SIEV, OMS, Messaging Services, and NextGen Rosetta Interfaces
- Created and modified Crystal Reports for Soarian Clinicals and NextGen EPM & EHR
- Supported Soarian Scheduling and Siemens Signature for ambulatory clinic revenue cycle operations
Education
Bachelor of Science - Business Administration
Skills
Epic ambulatory build
Epic security
Data Courier
Workflow Engine
Medication Therapy Management
Care gap configuration
Crystal Reports
Interface engine support
HL7 interfaces
Clinical Dress Rehearsal
Technical Dress Rehearsal
Upgrade testing
Go-live support
Stakeholder validation sessions
Change management
Professional Billing build
Charge router configuration
Charge review work queues
Certification
- EpicCare Ambulatory
- — Certified
- Healthy Planet
- Professional Billing Administration
- — Certified (Single Billing Office)
- Professional Billing Claims and Remittance
- MyChart Billing
- — Epic Badge
Timeline
Epic Senior Application Analyst
Bryan Health
06.2020 - CurrentRead More
Epic Application Analyst
Bryan Health
08.2016 - CurrentRead More
Epic OneCare National Security Supervisor
CHI Health
01.2015 - 01.2016Read More
Epic OneCare National Professional Billing Supervisor
CHI Health
01.2013 - 01.2015Read More
Application Analyst III, Professional Billing Team Lead
CHI Health
01.2012 - 01.2013Read More
IT Application Analyst III
Alegent Creighton Health
01.2006 - 01.2012Read More
Bellevue University
Bachelor of Science from Business Administration
Read More
Earlier Career
Earlier roles include IT Help Desk Analyst (2005–2006) providing tier-1 support with sub-60-second response times, and Medical Receptionist (2003–2005) managing scheduling for 6 providers and patient intake. Full chronology available upon request.
IT Excellence Award - 2025
- Directed data courier migration processes to ensure seamless transitions between content management, proof of concept, testing, and production environments during quarterly upgrades.
- Facilitated quarterly assessments of Nova release notes, overseeing upgrade build analysis and testing to enhance collaboration among multiple workgroups.
- Managed user role security configurations, security classes, and template setups to enhance end user protection and access control.
- Achieved successful data migration for facility structures by coordinating hardware and printing testing activities. Drove improvements in provider and security workgroups through effective collaboration and support.