Mikaela Castillo
Bellport,NY
Summary
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
04.2025 - Current
- Processed and filled prescriptions accurately to ensure patient safety and satisfaction.
- Assisted pharmacists in medication management and inventory control for optimal stock levels.
- Educated patients on proper medication usage, side effects, and adherence strategies.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Coordinated verification and filling of more than 40 daily prescriptions in high-volume retail pharmacy environment.
Staff Member
Kynytyx
10.2022 - 10.2025
- Role as a Staff member, deliver customer service, hosting birthday parties as-well as serving guests with their needs. Cash handling, answering calls for assistance.
- Supported daily operations by coordinating team activities and ensuring efficient workflow.
- Assisted in implementing process improvements to enhance accuracy and consistency in tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
High school diploma -
Suffolk County Community College
Selden, NY10.2025
Skills
- Customer service
- HIPAA
- Drug inventory management
- Secure storage of medications
- Prioritization and organization
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Advanced math skills
- Problem-solving skills
Languages
English - Fluent
Spanish - Intermediate
Timeline
Pharmacy Technician
CVS Pharmacy
04.2025 - Current
Staff Member
Kynytyx
10.2022 - 10.2025
High school diploma -
Suffolk County Community College