Mikaela Enfinger
Clarksville,TN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Business Owner
M&M Childrens Boutique
03.2023 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Managed purchasing, sales, marketing and customer account operations efficiently.
CNA
Southern Gastroenterologist Specialist
11.2014 - 12.2015
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
CNA
Heritage Inn Of Barnesville Health & Rehabilitation
08.2014 - 11.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as Dementia and Alzheimers.
Sales Associate
Nautica Retail
08.2013 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
No Degree - Healthcare Admin Assistant
Martinsburg College
Martinsburg, WV09.2020
Skills
- Verbal and Written Communication
- Budget Controls
- Trend Analysis
- Adaptable and Flexible
- Balanced Work Ethic
- Attention to Detail
- Driven and Determined
- Task Delegation
Additional Information
FRG Key caller- Made sure to maintain contact with soldiers spouses for getting them vital information
Timeline
Business Owner
M&M Childrens Boutique
03.2023 - Current
CNA
Southern Gastroenterologist Specialist
11.2014 - 12.2015
CNA
Heritage Inn Of Barnesville Health & Rehabilitation
08.2014 - 11.2014
Sales Associate
Nautica Retail
08.2013 - 05.2014
No Degree - Healthcare Admin Assistant
Martinsburg College
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