Mikaela Johnson

Assisting with needs around a medical office. I help with things from checking in patients and updating insurance information to filing medical records, sorting medical files, and making scheduling calls for Doctors. I handle a wide variety of responsibilities always learning new information and working everyday all day with computers using teams, epic, and face to face interaction.

• Built relationships with customers and community to promote long term business growth.
• Gained patient trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contributed to team objectives in fast-paced environment.
• Always being open to change and floating to other sites to assist

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Improved patient well-being by providing compassionate and attentive personal care.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

• Implemented positive reinforcement techniques to encourage infants'' efforts in developing new skills and reaching milestones.
• Encouraged early language acquisition through consistent verbal interaction and reading books to infants.
• Enhanced infant development by implementing age-appropriate activities and playtime.
• Provided individualized attention to each infant in order to support their unique developmental stages and abilities.
• Fostered emotional well-being by responding promptly to infants'' needs for comfort and reassurance.
• Attended professional development workshops focused on early childhood education best practices, implementing newly acquired strategies into daily teaching methods.
• Supported the lead teacher in creating a nurturing and safe environment for infants to thrive.
• Assisted with daily care routines, ensuring timely feedings, diaper changes, and naps for each infant.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.