Mikaela Schneider
MD Spine Care
San Antonio,TX
1
Certification
4
years of professional experience
Dedicated with strong customer service skills. Proven ability to enhance patient engagement while coordinating care effectively and efficiently with a background in sales and leadership roles.
Work History
Patient Coordinator
1 Year 8 Months- Coordinated patient appointments, ensuring optimal scheduling and minimizing wait times.
- Facilitated communication between patients and healthcare providers to enhance care coordination.
- Managed patient inquiries, providing accurate information and resolving concerns effectively.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Assisted in processing medical records, maintaining confidentiality and compliance with regulations.
Sales Manager
1 Year 5 Months- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored team performance metrics, providing feedback to drive continuous improvement in sales techniques.
- Analyzed sales data to identify trends, optimizing inventory management and product placement.
- Coordinated promotional events, increasing foot traffic and brand visibility within the community.
Brand Ambassador
1 Year 2 Months- Executed promotional events, driving brand awareness and customer engagement across diverse platforms.
- Engaged customers through product knowledge and brand storytelling to enhance shopping experience.
- Collaborated with team members to maintain visual merchandising standards and ensure appealing product displays.
- Implemented in-store promotions that aligned with seasonal campaigns, contributing to successful sales initiatives.
Education
High School Diploma
Bachelor of Science - Biology
Skills
Attention to detail
Customer service
Dependable and responsible
Friendly
positive attitude
Sales technique
Problem-solving
Flexible and adaptable
Certification
- CMA - Certified Medical Assistant
- CPR Certified
- Stop The Bleed Certified
Timeline
Patient Coordinator
MD Spine Care
12.2024 - CurrentRead More
Sales Manager
Aerie By American Eagle
10.2023 - 03.2025Read More
Brand Ambassador
Aerie By American Eagle
08.2022 - 10.2023Read More
O'Connor High School
High School Diploma
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Northwest Vista College
Bachelor of Science from Biology
Read More