Mikaela Turner

• Provided friendly and professional customer service while assisting customers with questions, purchases, returns, and product needs.
• Operated cash registers and POS systems accurately, processed cash, credit, debit, and other forms of payment, and maintained accurate transactions.
• Assisted with order fulfillment by locating merchandise, picking and preparing customer orders, and ensuring orders were accurate and ready for pickup.
• Worked at the Paint Desk, assisting customers with paint selections, color matching, paint mixing, and related products while maintaining an organized work area.
• Handled customer service desk responsibilities, including returns, exchanges, order issues, and resolving customer concerns in a timely and professional manner.
• Communicated with customers and coworkers across multiple departments to ensure a smooth shopping and checkout experience.
• Maintained a clean, organized, and safe work environment while following company policies and procedures.
• Demonstrated flexibility by working effectively across cashier, fulfillment, paint, and customer service departments based on business needs.
• Assisted with stocking merchandise, maintaining displays, and locating products throughout the store.

Provided efficient service in a fast-paced retail environment while maintaining accuracy and a positive attitude