Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MIKAELA VALDEZ

Lake Wales,FL

Summary

Ambitious student pursuing Nursing degree eager to contribute developed knowledge in patient assistant role. Skilled in communication and computer skills in any settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2021 - 03.2024
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
  • Refilled medications offered insight into over-the-counter products and verified insurance benefits
  • Prepared prescription transfers to other pharmacies
  • Verified prescriptions and drug labels, documents, and packages
  • Maintained clean and organized pharmacy shelving and work areas
  • Verified patients' identities at pickup to prevent sale of wrong medications
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency, and service quality
  • Worked with insurance companies to process claims, resolve problems and obtain payments

Phlebotomist

Lakeland Regional Health
05.2021 - 10.2022
  • Maintained fully-stocked phlebotomy cart, carrier and station
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
  • Identified patients using proper procedures prior to specimen collection
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
  • Labeled blood vials with critical information like time of collection, date and patient name
  • Labeled patient samples, double-checking all information for accuracy
  • Disposed of used needles in sharps containers to avoid accidental needlesticks

Work Study Student

South Florida State College
01.2020 - 04.2020
  • Adhered to strict security protocols to protect confidentiality of all data
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency
  • Met incoming guests and clients, offering immediate assistance
  • Completed assigned duties and consistently produced high volume of work to support daily business needs
  • Stocked materials in organized and useful manner
  • Supported office needs including taking messages, scanning documents and routing business correspondence

Education

Associate of Arts - Registered Nurse

South Florida State College
Avon Park, FL
12.2024

Certified Phlebotomist -

South Florida State College
Avon Park, FL
03.2021

Associate of Arts - Nursing

Warner University
Lake Wales, FL
08.2019

Skills

  • Customer service
  • Communications
  • Team management
  • Team building
  • Problem resolution
  • Organization
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow Optimization

Certification

  • Licensed Phlebotomist - Florida Department of Health Services.

Timeline

Pharmacy Technician

CVS Pharmacy
10.2021 - 03.2024

Phlebotomist

Lakeland Regional Health
05.2021 - 10.2022

Work Study Student

South Florida State College
01.2020 - 04.2020

Associate of Arts - Registered Nurse

South Florida State College

Certified Phlebotomist -

South Florida State College

Associate of Arts - Nursing

Warner University

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MIKAELA VALDEZ