Mikaeli Deloach
Shiloh,GA
Summary
Professional with experience in managing and maintaining police records. Strong focus on accuracy, confidentiality, and effective communication. Known for team collaboration and adaptability to changing needs. Skilled in data entry, record keeping, and database management. Reliable and results-driven, ensuring compliance with legal and procedural standards.
Overview
7
7
years of professional experience
Work History
911 Dispatcher
Harris County 911
05.2024 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
Records Clerk
Lagrange Police Departmant
06.2018 - 05.2024
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records..
- Followed established policies and procedures to maintain compliance with regulations.
- Assisted in audits preparation, ensuring all required documentation was easily accessible and uptodate.
- Updated records with new information.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Maintained strict confidentiality standards with sensitive information in compliance with federal and state regulations.
Education
Harris County High School
Hamilton, GA05.2016
Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
Timeline
911 Dispatcher
Harris County 911
05.2024 - Current
Records Clerk
Lagrange Police Departmant
06.2018 - 05.2024
Harris County High School
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