Dedicated CNA skilled in vital signs monitoring, patient care, and effective communication. Committed to enhancing patient comfort and safety through empathy and collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Avamere
Oregon City, OR
11.2024 - Current
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Documented patient care observations accurately in electronic health records.
Collaborated with healthcare team to develop individualized care plans.
Customer Service Representative
4M’s Home Services
Hillsboro, OR
01.2019 - 01.2025
Resolved customer inquiries and issues through effective communication, enhancing overall satisfaction.
Streamlined service processes, reducing response times and increasing operational efficiency.
Trained new team members on customer service protocols, fostering a collaborative work environment.
Managed escalated customer complaints, implementing solutions to improve retention rates.
Small Bars AAM
McMenamins
Forest Grove, OR
01.2023 - 10.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.