Mikaila Murphy
Albuquerque,New Mexico
Summary
Experienced human services professional with a strong background in case management, child welfare, behavioral health, and education. Skilled in conducting assessments, developing and implementing treatment and care plans, and coordinating multidisciplinary services. Proven ability to advocate for client needs and prepare court documentation.
Overview
13
13
years of professional experience
Work History
Mental Health Worker
Therapeutic Living Services
04.2026 - Current
- Provide support and supervision to clients in a residential setting
- Maintain a clean and safe environment
- Monitor and document client progress
- Administer medications
- Provide crisis intervention support, de-escalating potentially volatile situations effectively.
Community Support Worker
The Community Lighthouse
02.2024 - 04.2026
- Connected clients to community resources and collaborated with various community professionals.
- Provided emotional support and coaching to individuals and families through home, school, and community visits.
- Advocated for their needs within childcare and educational settings.
- Conducted assessments and documented client progress.
- Developed individualized care plans to address specific client needs and goals.
Case Manager
Giving Home Health Care
05.2022 - 01.2024
- Coordinated home health care services, created care plans, attended doctor visits, and provided medical equipment to patients with qualifying medical conditions under the DEEOIC across the state of New Mexico.
Elementary English Language Arts Teacher
Mission Achievement Success Charter School
07.2020 - 05.2022
- Developed engaging lesson plans for kindergarten and first grade classes which aligned with state standards to enhance student comprehension and interest.
- Collaborated with instructional coaches, managed behavior, rigorously tracked academic progress with data, delivered individual and group instruction, and provided targeted interventions.
Permanency Planning Senior Caseworker
New Mexico Children, Youth, & Families Department
07.2019 - 04.2020
- Worked to ensure children in state custody maintained safe, stable, and permanent homes via reunification, adoption, or guardianship.
- Developed case plans, conducted home visits, coordinated services, and prepared court documents for permanency hearings in the Children's Court Division.
Psych Tech - Advanced
Turquoise Lodge Hospital, New Mexico Department of Health
06.2018 - 06.2019
- Provided inpatient care to individuals seeking recovery from substance misuse and co-occurring disorders.
- Monitored patient interactions, provided supervision, engaged patients in recreational activities, and led patient groups.
Youth Specialist II
Missouri Department of Social Services, Division of Youth Services
09.2017 - 03.2018
- Supervised males ages 13–17 in a post-conviction FTC program, many with mental health diagnoses; provided behavioral support, administered and recorded medications (including controlled substances),
- Maintained daily logs, monitored peer interactions, used de-escalation techniques, and assisted with physical holds when necessary.
Children’s Service Worker II
Missouri Department of Social Services, Children’s Division
03.2013 - 03.2017
- As a Missouri Child Abuse and Neglect Hotline worker, I received and routed reports via phone and computer, documented calls, classified cases (documented, assessment, or report), and assigned response priorities (emergent, 24-hour, or 72-hour) per state procedures.
Education
B.S. - Psychology, Political Science
Lincoln University
Jefferson City, Missouri12-2012
High School Diploma -
Glendale High School
Springfield, Missouri05-2007
Skills
- Confidential records
- Problem-solving
- Case management
- Relationship building
- Data entry and analysis
- Documentation and reporting
- Client advocacy
- Conflict resolution
- Care coordination
- Crisis intervention
Timeline
Mental Health Worker
Therapeutic Living Services
04.2026 - Current
Community Support Worker
The Community Lighthouse
02.2024 - 04.2026
Case Manager
Giving Home Health Care
05.2022 - 01.2024
Elementary English Language Arts Teacher
Mission Achievement Success Charter School
07.2020 - 05.2022
Permanency Planning Senior Caseworker
New Mexico Children, Youth, & Families Department
07.2019 - 04.2020
Psych Tech - Advanced
Turquoise Lodge Hospital, New Mexico Department of Health
06.2018 - 06.2019
Youth Specialist II
Missouri Department of Social Services, Division of Youth Services
09.2017 - 03.2018
Children’s Service Worker II
Missouri Department of Social Services, Children’s Division
03.2013 - 03.2017
B.S. - Psychology, Political Science
Lincoln University
High School Diploma -
Glendale High School