Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikailah Kosterman

Cable

Summary

Resourceful Dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations and ensure seamless operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dispatcher

Sawyer County Sheriffs Office
Hayward
05.2024 - Current
  • Verified driver credentials prior to assigning them a route or task.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Updated records of driver locations, delays, and cancellations.
  • Received and dispatched calls for emergency services.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Participated in team meetings discussing changes in procedures or processes.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Patient Care Technician

Tamarack Health
Hayward
02.2024 - Current
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Provided emotional support for patients and families during difficult times.
  • Participated in quality improvement activities within the department.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Collected specimens such as urine samples for testing purposes according to established protocols.

Bartender

Pappy's Bar
Trego
11.2022 - 12.2024
  • Serve Customers
  • Deal with money
  • Communication

Education

Associate of Arts - Criminal Justice

Northwood Technical College
Rice Lake, WI
05-2025

High School Diploma -

Union Grove High School
Union Grove, WI
05-2021

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Problem solving

Certification

  • Basic Life Support

Timeline

Dispatcher

Sawyer County Sheriffs Office
05.2024 - Current

Patient Care Technician

Tamarack Health
02.2024 - Current

Bartender

Pappy's Bar
11.2022 - 12.2024

Associate of Arts - Criminal Justice

Northwood Technical College

High School Diploma -

Union Grove High School
Mikailah Kosterman