Mikal Abraham
Endwell,NY
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server/ Flex
Parkhurst Dining
Erie, PA
09.2020 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Cleared table and bussed dishes to allow for quick setups.
- Resolved customer concerns with friendly and knowledgeable service.
Work Study Student
Mercyhurst University
Erie, PA
09.2019 - 05.2020
- Stocked materials in workroom for easy accessibility.
- Developed organizational filing systems for confidential customer records and reports.
Education
Bachelor of Arts - Intelligence Studies
Mercyhurst University
Erie, PA05.2023
Skills
- Food safety understanding
- High-volume dining
- Dining customer service
- Menu knowledge
- Quality control
Timeline
Server/ Flex
Parkhurst Dining
09.2020 - Current
Work Study Student
Mercyhurst University
09.2019 - 05.2020
Bachelor of Arts - Intelligence Studies
Mercyhurst University
Similar Profiles
Pamela MejiaPamela Mejia
Stocker at Parkhurst DiningStocker at Parkhurst Dining
Joshua RohlfJoshua Rohlf
Executive Chef at Parkhurst DiningExecutive Chef at Parkhurst Dining
Shauna HoldenShauna Holden
Cook at Parkhurst DiningCook at Parkhurst Dining