Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Robinson

Hollidaysburg,PA

Summary

With over 30 years in the food service and hospitality industry, I am a results-driven professional with proven track record in supervisory roles. Consistently delivers on operational goals while fostering team collaboration. Known for adaptability and effective problem-solving within ever-changing demands. Expertise in workflow optimization and staff management.

Overview

22
22
years of professional experience

Work History

Flex Supervisor

Sheetz
10.2023 - Current

Beverage Manager

Blair County Arts Foundation
10.2013 - 10.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Designed a creative cocktail house drink that became popular among guests, driving repeat business. Each house drink was named and created for the performance.

Stay At Home Dad

DRobs Home Care
10.2011 - 10.2023

Bar Manager

4Ds Lounge/Pellegrines Lounge
03.2008 - 10.2014
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty

Assistant General Manager

Don Pablo’s Mexican Kitchen
09.2006 - 01.2008
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures

Assistant General Manager

Bertuccis Corporation
06.2003 - 09.2006
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement

Education

High School Diploma -

Altoona Area High School
Altoona, PA
06.1993

Education

Pennsylvania State University
University Park, PA

Skills

  • Employee training
  • Staff development
  • Food inspection
  • Relationship management
  • Quality control
  • Food safety understanding
  • Sales

Timeline

Flex Supervisor

Sheetz
10.2023 - Current

Beverage Manager

Blair County Arts Foundation
10.2013 - 10.2023

Stay At Home Dad

DRobs Home Care
10.2011 - 10.2023

Bar Manager

4Ds Lounge/Pellegrines Lounge
03.2008 - 10.2014

Assistant General Manager

Don Pablo’s Mexican Kitchen
09.2006 - 01.2008

Assistant General Manager

Bertuccis Corporation
06.2003 - 09.2006

High School Diploma -

Altoona Area High School

Education

Pennsylvania State University

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