Mikalah Pope
Gibsonton,FL
Summary
I am an enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. I possesses good public relations and communication skills to promote repeat business opportunities. I am highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Chick Fill A
Gibsonton, FL
06.2023 - 01.2024
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
Education
Associate of Science - Nurse
Hillsborough Community College
Tampa, FL05-2027
Skills
- Order Coordination
- Cash Handling
- Customer Complaint Resolution
- Check Processing
- Customer Service
- Guest Services
- Merchandise Restocking
- Product Recommendations
- Customer Satisfaction
Timeline
Customer Service Cashier
Chick Fill A
06.2023 - 01.2024
Associate of Science - Nurse
Hillsborough Community College
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