Mikayla Adams
Accokeek,MD
Summary
Dynamic and dedicated Lead Teacher at Victorious Kids Child Care Center, skilled in lesson planning and conflict resolution. Successfully implemented project-based learning, enhancing student engagement and critical thinking. Fostered a safe learning environment while mentoring students, resulting in improved academic outcomes and strong relationships with parents and colleagues.
Overview
7
7
years of professional experience
Work History
Lead Teacher
Victorious Kids Child Care Center
10.2024 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal development.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
Teacher Aide
Victorious Kids Child Care Center
12.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
Customer Service Representative
Safeway
01.2018 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
- Responded to customer requests for products, services, and company information.
Floral Assistant
Safeway
01.2018 - 12.2022
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Contributed to business growth by creating visually appealing window displays that attracted potential customers into the store.
- Increased repeat clientele through exceptional customer service skills and attention to detail.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
- Ensured optimal freshness of flowers through proper storage techniques, cutting stems at appropriate angles, and maintaining clean water sources in containers.
Front End Associate
Safeway
01.2018 - 12.2022
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
- Ensured pricing accuracy, regularly checking and updating price tags and promotional signage.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Supported marketing initiatives, distributing flyers and informing customers about upcoming sales events.
Cashier
Safeway
01.2018 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer service experience by efficiently processing purchases and returns.
Education
High School Diploma -
La Plata High School
La Plata, MDSkills
- Lesson planning
- Activity planning
- Conflict resolution
- Classroom management
- Child development
- Emotional support
- Safe learning environment
- Motivating students
- Positive role model and mentor
Timeline
Lead Teacher
Victorious Kids Child Care Center
10.2024 - Current
Teacher Aide
Victorious Kids Child Care Center
12.2022 - Current
Customer Service Representative
Safeway
01.2018 - 12.2022
Floral Assistant
Safeway
01.2018 - 12.2022
Front End Associate
Safeway
01.2018 - 12.2022
Cashier
Safeway
01.2018 - 12.2022
High School Diploma -
La Plata High School
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