Mikayla Arceneaux
Huffman
Summary
Outgoing highly motivated individual seeking a position in a positive and productive environment where I can grow my skills.
Professional well-versed in shrinkage control, inventory management and financial leadership. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.
Results-driven General Store Manager known for unparalleled productivity and efficient task completion. Specialize in inventory management, operational improvement, and customer service excellence. Excel in leadership, problem-solving, and time management to drive store success. Committed to fostering team growth and enhancing customer experience through effective communication and strategic planning.
Overview
7
7
years of professional experience
Work History
General Store Manager
Global Partners LP
Humble
05.2025 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff and delegated tasks to enhance team performance.
- Developed and implemented inventory management procedures for efficient stock control.
- Coordinated promotional activities to increase customer engagement and sales.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Oversaw financial transactions and maintained accurate cash handling procedures.
- Implemented new policies and procedures according to company guidelines and objectives.
- Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
- Provided customers with information about product features and assisted them in selecting items.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Maintained records of inventory, sales, and personnel activity.
- Monitored staff performance and provided feedback to ensure service standards were met.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Conducted regular meetings with employees to discuss current operations issues.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Developed and managed annual budget for the store.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Established membership loyalty implementing rewards program to drive client retention.
- Drafted strategic plans for increasing customer satisfaction levels.
- Established relationships with vendors to ensure timely delivery of merchandise.
- Developed systems for tracking sales data and analyzing trends in order to maximize profits.
Assistant Manager
TimeWise/Global
Humble
10.2023 - Current
- I am an efficient and diligent worker, also I love working and take pride in what I do. I had not previous worked in a convenient store but I love retail.
- I provided excellent customer service while managing the daily and weekly operations in accordance with policy and procedure. Everything was turned in correctly and on time for paperwork.
- I make grocery orders, schedules, check in vendors, help out at other locations, work any shift, and maintain a positive outlook.
Assistant Manager
Family Dollar
Huffman
03.2022 - 10.2023
- Received a couple raises due to great performance and received multiple compliments on my customer service. There are many regulars that know me by name and come back for my friendly service.
- In my position I dealt with finances daily; I take the deposit to the bank, regulated and counted registers, loaded customers cards and performed refunds. Over the 7 months of being a manager, I have trained about 6 other employees/ coworkers and disciplined others due to inappropriate conduct.
Lead Cashier
VKC Group
Sugar Land
06.2019 - 03.2022
- I completed managerial duties like handling financial matters with the bank, traveling to different stores up to 30 miles, pulled double shifts when other people could not show up and even got a raise a few times due to my performance.
- I paid attention to smaller details like the temperature of the food, the portion sizes and color of certain foods cooked or prepared. I believe that if someone does not care about the small details that don’t matter than they should not be trusted with major tasks or projects.
Education
General Studies -
Lone Star College
Atascocita, TXSkills
- Interviewing
- Hiring
- Training
- Evaluating
- Documenting
- Terminating
- Keeping the store clean and stocked
- Upselling
- Greeting
- Being friendly
- Monitoring prep areas
- Creating food
- Temperature logs
Timeline
General Store Manager
Global Partners LP
05.2025 - Current
Assistant Manager
TimeWise/Global
10.2023 - Current
Assistant Manager
Family Dollar
03.2022 - 10.2023
Lead Cashier
VKC Group
06.2019 - 03.2022
General Studies -
Lone Star College