Mikayla Ausiello
Tewksbury
Summary
Proficient in delivering exceptional customer service and overseeing inventory management to ensure operational efficiency. Demonstrates strong communication skills for effective interactions with customers and team members. Proven ability to maintain cleanliness and organization in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Instructional Assistant
Diamond Middle School
09.2022 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Assisted the lead teacher in implementing individualized education plans (IEPs) for students with learning disabilities, helping to support diverse learning needs.
Beverage Cart Attendant
Trull Brook Golf Course
05.2024 - 10.2024
- Delivered beverages and snacks to golfers on the course in a friendly, professional manner, ensuring a high level of customer satisfaction.
- Managed beverage cart inventory, ensuring all items were stocked, fresh, and ready for service at the start of each shift.
- Processed payments accurately, handled cash transactions, and ensured proper change was provided.
- Upsold premium beverages, snacks, and promotions, contributing to increased sales, and enhanced guest experience.
Support Staff Member
Primrose Schools
05.2022 - 08.2022
- Assisted in the development and implementation of age-appropriate lesson plans and activities for infants, toddlers, and preschool-aged children, fostering early learning and development.
- Supported lead teachers in managing classroom routines, including feeding, diapering, and naptime, ensuring that children’s needs were met with care and attention.
- Promoted social, emotional, and cognitive development by engaging children in play, language activities, and hands-on learning experiences.
- Encouraged motor skills development through interactive activities such as puzzles, stacking blocks, art projects, and outdoor play.
Server
Windsor Place Of Wilmington
02.2020 - 08.2021
- Provided exceptional dining service to elderly residents, ensuring a comfortable, welcoming, and pleasant mealtime experience.
- Delivered meals and beverages to residents in a timely manner, assisting with menu selections based on dietary restrictions and preferences.
- Followed food safety and sanitation guidelines to ensure that all meals were served at proper temperatures, and in a clean environment.
- Communicated with nursing staff and kitchen personnel to address special dietary needs, including modified meals for residents with food allergies, swallowing difficulties, or other medical requirements.
Education
High School Diploma -
Tewksbury Memorial High School
Tewksbury, MA05-2021
Psychology
University of Maine
Orono, MERadiolody
Middlesex Community College
Bedford, MA05-2027
Skills
- Customer service and support
- Cash handling and upselling
- Team collaboration
- Communication skills
- Problem solving
- Time management
Timeline
Beverage Cart Attendant
Trull Brook Golf Course
05.2024 - 10.2024
Instructional Assistant
Diamond Middle School
09.2022 - Current
Support Staff Member
Primrose Schools
05.2022 - 08.2022
Server
Windsor Place Of Wilmington
02.2020 - 08.2021
High School Diploma -
Tewksbury Memorial High School
Psychology
University of Maine
Radiolody
Middlesex Community College
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