Mikayla Boulton
Memphis,TN
Summary
Dynamic Medical Assistant with extensive experience at Peabody Internal Medicine, skilled in vital sign monitoring and patient education. Proven ability to enhance patient care through effective communication and collaboration with healthcare teams. Committed to HIPAA compliance and delivering exceptional customer service while supporting operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Peabody Internal Medicine
Millington, TN
09.2024 - 02.2026
- Monitored and recorded patient vital signs to ensure accurate health assessments.
- Administered immunization shots and conducted school physicals to support student health initiatives.
- Assisted in conducting WIC exams to evaluate participant eligibility. Supported clients in understanding program benefits and resources. Collaborated with healthcare professionals to ensure comprehensive care for participants.
- Assisted in conducting routine pap smears to support women's health initiatives. Collaborated with healthcare teams to ensure accurate sample collection. Provided patient education on the importance of regular screenings.
- Assisted in performing venipunctures to support patient care. Helped maintain a sterile environment during procedures. Collaborated with healthcare team to ensure patient comfort during blood draws.
- Managed incoming calls on multiline phone systems to facilitate effective communication. Provided assistance to callers by directing inquiries to appropriate departments. Supported team operations by maintaining organized call logs and messages.
- Executed data entry into EMR NexGen systems to ensure accurate patient records.
- Conducted drug screening processes to support team compliance and safety initiatives. Assisted in maintaining accurate records of screening results. Collaborated with team members to ensure smooth and efficient screening operations.
- Administered injections to patients under supervision. Assisted healthcare professionals in maintaining patient comfort during procedures. Supported the documentation of patient responses to treatments.
- Oversaw laboratory operations to ensure efficient workflow and adherence to safety protocols.
- Assisted in generating referrals through effective communication and relationship-building. Supported team members in identifying potential clients and opportunities. Contributed to outreach efforts to expand referral networks.
- Facilitated procedural support within operational framework.
Pharmacy Technician
Cigna
Memphis, TN
02.2021 - 11.2025
- Managed prescription processing and medication dispensing to ensure accuracy and compliance with regulations.
- Trained new pharmacy staff on operational procedures and safety protocols to enhance team performance.
- Collaborated with healthcare providers to clarify prescriptions and resolve medication-related issues efficiently.
- Implemented inventory management strategies, reducing waste and ensuring optimal stock levels of medications.
- Conducted regular audits of medication storage areas, maintaining adherence to safety standards and best practices.
- Developed streamlined workflows for prescription fulfillment, improving overall pharmacy efficiency and turnaround times.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
Memphis Academy Of Science And Engineering
Memphis, TN06.2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Data entry
Timeline
Medical Assistant
Peabody Internal Medicine
09.2024 - 02.2026
Pharmacy Technician
Cigna
02.2021 - 11.2025
High School Diploma -
Memphis Academy Of Science And Engineering