Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Cross

Nampa,ID

Summary

Driven and accomplished professional with a track record of enhancing customer service and production efficiency at Savers Value Village. Excelled in problem-solving and critical thinking, and boosting production outcomes by implementing effective training

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Jacksons
Nampa, ID
07.2023 - Current
  • Responded to customers for products, and services.
  • Developed strong product knowledge to provide recommendations.

Assistant Production Manager

Savers Value Village
Nampa
07.2021 - Current
  • Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
  • Overcame obstacles to maintain production efficiency, and meet deadlines.
  • Implemented staff training programs to address skill gaps within the workforce.

Education

High School Diploma -

Caldwell High School
Caldwell
05.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations

Certification

  • Forklift Certification
  • Baler Certification

Timeline

Customer Service Representative

Jacksons
07.2023 - Current

Assistant Production Manager

Savers Value Village
07.2021 - Current

High School Diploma -

Caldwell High School
Mikayla Cross