Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Culp

Jacksonville

Summary

Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves and promoting sale items. Proficient in standard POS systems and retail merchandise and adept at offering every customer upbeat and knowledgeable support.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Wawa
11.2024 - Current

Sales Associate

Racetrack
06.2023 - 04.2024

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
05.2021 - 07.2021
  • Maintained plant health and attractiveness with proper sunlight, water and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Created special clearance racks to move older, out-of-season and less attractive plants quickly.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Promoted additional products such as potting soil and fertilizers to increase per-customer sales.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Completed opening, closing and shift change tasks efficiently to keep store ready for guests.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Communicated with floor managers to determine merchandise placement.

Refurbisher

Antique & Modern Finishing
02.2020 - 07.2020
  • Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
  • Produced smooth finishes by removing imperfections before and after applying coats.
  • Finished furniture with high-quality finishes through careful application of compounds such as stain, oil and paint.

Remodeling Crew Member

Collins Flooring
01.2019 - 01.2020
  • Swept, scraped and chipped dirt and irregularities from base surfaces to form a smooth foundation for tiling and other flooring/remodeling projects
  • Maintained grounds by trimming, weeding and general clean-up.
  • Stacked, loaded and unloaded materials to and from pallets, racks and shelves.
  • Held timber, lumber, flooring and paneling in place for fastening or cutting.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Cashier

Dollar Tree
12.2018 - 06.2019
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Stocked, tagged and displayed merchandise as required.
  • Created price tags and merchandise signs.

Cashier

Wataburger
01.2017 - 09.2017
  • Operated cash register for cash, check and credit card transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

Radiology -

Florida State College At Jacksonville
Jacksonville, FL

High School Diploma -

Engelwood Highschool
Jacksonville, FL
05.2017

Skills

  • Self-starter
  • Stocking and Replenishing
  • Time Management
  • Flexible and Adaptable
  • Conflict Resolution
  • Goal- Oriented
  • Team Goals
  • Merchandise Receiving and Handling

Timeline

Customer Service Associate

Wawa
11.2024 - Current

Sales Associate

Racetrack
06.2023 - 04.2024

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
05.2021 - 07.2021

Refurbisher

Antique & Modern Finishing
02.2020 - 07.2020

Remodeling Crew Member

Collins Flooring
01.2019 - 01.2020

Cashier

Dollar Tree
12.2018 - 06.2019

Cashier

Wataburger
01.2017 - 09.2017

Radiology -

Florida State College At Jacksonville

High School Diploma -

Engelwood Highschool

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Mikayla Culp