Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Mikayla Darby

Hoschton,GA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Outgoing type A student pursuing flexible part-time employment with weekend and evening shift options.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Cashier Team Lead

Wing and Burger Factory
Hoschton, GA
09.2022 - 12.2023
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Addressed complaints to kitchen staff and served replacement items.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Team Lead Sales Associate

Kohls Department Store
Dacula, GA
11.2021 - 08.2022
  • Listened to customer needs to identify and recommend best products and services.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Operated register, handled cash and processed credit card transactions.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
  • Greeted and assisted customers to foster positive experiences.
  • Assisted staff with selling process to meet and exceed individual and company sales goals.
  • Scanned and bagged items and operated cash register to check out store patrons.

Server/Cashier

Chic-Fil-A
Statesboro, GA
06.2020 - 07.2021
  • Stocked service areas with supplies during slow periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.

Wait Staff Member

Logan's Roadhouse Restaurant
Athens, GA
08.2017 - 06.2019
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Answered questions about menu selections and made recommendations when requested.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleared table and bussed dishes to allow for quick setups.
  • Responded to ad hoc cleaning duties at end of shift.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Implemented sanitary food handling, holding and service protocols.

Education

Bachelor of Science - Conservation Biology

University of North Georgia
Gainesville, GA

Bachelor of Science - Biology

Georgia Southern University
Statesboro, GA

Skills

  • Table Bussing
  • Food Inspection
  • Guest Engagement
  • Food Running
  • Supply Restocking
  • Table Setting
  • Menu Knowledge
  • Check Payment Processing
  • Suggestive Selling
  • Cash Handling
  • Order Accuracy

Certification

  • CNA License
  • CPR Certified
  • First Aid Certified

Affiliations

  • Treasurer of the Pre-Vet Club

Timeline

Server/Cashier Team Lead

Wing and Burger Factory
09.2022 - 12.2023

Team Lead Sales Associate

Kohls Department Store
11.2021 - 08.2022

Server/Cashier

Chic-Fil-A
06.2020 - 07.2021

Wait Staff Member

Logan's Roadhouse Restaurant
08.2017 - 06.2019

Bachelor of Science - Conservation Biology

University of North Georgia

Bachelor of Science - Biology

Georgia Southern University

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Mikayla Darby